HFW2100N Please Help

[jbfoster 0]

I have searched but can't find a solution.

 

I purchased this camera off eBay and I can't get it to work.

 

http://www.ebay.com/itm/221167670045?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649

 

I can login to the camera but there is no picture. I have used IE and Firefox.

 

A couple of months ago I bought two Q-see 720 IP camera's from Costco but they did the same thing. When I login to the camera using IE it ask to run a Q-see add-on. I select yes but sill no picture. The Q-see camera's did the same thing so I returned them to Costco.

 

I'm stuck as to what to do.....

 

Thanks

Jim

[dexterash 0]

Can be your PC's hardware or some software settings.

 

Run IE with admin rights, from the X32 directory of Program Files.

or

Install Quicktime and try to see it on Chrome/others.

 

Also, does your PC support FullHD decoding and displaying? Maybe your video card has some problems (or the drivers)

[buellwinkle 0]

It may be your IE setting. Install a program called VLC and try entering the RTSP steam URL and view the camera that way. Also, you can tray the ONVIF URL to see if you get a snapshot. Certainly. the person you bought it from can provide support, no?

[vector18 1]

Put the URL of the camera in ur trusted sites. try that

[jbfoster 0]

I did run IE as admin and now I can see the video.

Quicktime is installed but I still can't get Firefox to work.

 

When I tried VLC it did not work.

 

qt4 warning: Input option: network-caching=1000

main debug: adding item `rtsp://192.168.1.160:554' ( rtsp://192.168.1.160:554 )

qt4 debug: Adding a new MRL to recent ones: rtsp://192.168.1.160:554

main debug: processing request item: rtsp://192.168.1.160:554, node: null, skip: 0

main debug: rebuilding array of current - root Playlist

main debug: rebuild done - 1 items, index 0

main debug: starting playback of the new playlist item

main debug: resyncing on rtsp://192.168.1.160:554

main debug: rtsp://192.168.1.160:554 is at 0

main debug: creating new input thread

main debug: Creating an input for 'rtsp://192.168.1.160:554'

main debug: no fetch required for (null) (art currently (null))

main debug: using timeshift granularity of 50 MiB, in path 'C:\Users\Jim\AppData\Local\Temp'

main debug: `rtsp://192.168.1.160:554' gives access `rtsp' demux `' path `192.168.1.160:554'

main debug: creating demux: access='rtsp' demux='' location='192.168.1.160:554' file='\\192.168.1.160:554'

main debug: looking for access_demux module matching "rtsp": 11 candidates

live555 debug: version 2012.12.18

qt4 debug: IM: Setting an input

live555 debug: authentication failed

live555 debug: retrying with user=admin

live555 debug: connection error 404

live555 error: Failed to connect with rtsp://192.168.1.160:554

main debug: no access_demux modules matched

main debug: creating access 'rtsp' location='192.168.1.160:554', path='\\192.168.1.160:554'

main debug: looking for access module matching "rtsp": 18 candidates

main debug: no access modules matched

main error: open of `rtsp://192.168.1.160:554' failed

main debug: finished input

main debug: dead input

main debug: changing item without a request (current 0/1)

main debug: nothing to play

qt4 debug: IM: Deleting the input

main debug: Destroying the input for 'rtsp://192.168.1.160:554'

[vector18 1]

Firefox does not install active x, only IE. Only use IE for remote viewing.

[platinum 0]

Add to trusted sites and turn down all your security settings for internet, local and trusted sites. Once you get all the Active X stuff installed and viewing is working. Turn your settings back to default.

[dexterash 0]

I did run IE as admin and now I can see the video.

Quicktime is installed but I still can't get Firefox to work.

 

When I tried VLC it did not work.

 

qt4 warning: Input option: network-caching=1000

main debug: adding item `rtsp://192.168.1.160:554' ( rtsp://192.168.1.160:554 )

qt4 debug: Adding a new MRL to recent ones: rtsp://192.168.1.160:554

main debug: processing request item: rtsp://192.168.1.160:554, node: null, skip: 0

main debug: rebuilding array of current - root Playlist

main debug: rebuild done - 1 items, index 0

main debug: starting playback of the new playlist item

main debug: resyncing on rtsp://192.168.1.160:554

main debug: rtsp://192.168.1.160:554 is at 0

main debug: creating new input thread

main debug: Creating an input for 'rtsp://192.168.1.160:554'

main debug: no fetch required for (null) (art currently (null))

main debug: using timeshift granularity of 50 MiB, in path 'C:\Users\Jim\AppData\Local\Temp'

main debug: `rtsp://192.168.1.160:554' gives access `rtsp' demux `' path `192.168.1.160:554'

main debug: creating demux: access='rtsp' demux='' location='192.168.1.160:554' file='\\192.168.1.160:554'

main debug: looking for access_demux module matching "rtsp": 11 candidates

live555 debug: version 2012.12.18

qt4 debug: IM: Setting an input

live555 debug: authentication failed

live555 debug: retrying with user=admin

live555 debug: connection error 404

live555 error: Failed to connect with rtsp://192.168.1.160:554

main debug: no access_demux modules matched

main debug: creating access 'rtsp' location='192.168.1.160:554', path='\\192.168.1.160:554'

main debug: looking for access module matching "rtsp": 18 candidates

main debug: no access modules matched

main error: open of `rtsp://192.168.1.160:554' failed

main debug: finished input

main debug: dead input

main debug: changing item without a request (current 0/1)

main debug: nothing to play

qt4 debug: IM: Deleting the input

main debug: Destroying the input for 'rtsp://192.168.1.160:554'

 

I suspect a bad rtsp url

[vector18 1]

Maybe take an advil?