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Jota

HikVision DVR Product Identification and Password Reset

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5. Locate the Serial Number column. You may

need to stretch the field to see all of the 24

to 30 characters.

6. Provide us with this number and we can

generate a reset password code. Take a

screen shot. Please include with this screen

shot the date on the DVR or Camera.

7. Please email your screen shot and date to

techsupport@hikvisionusa.com

8. When you receive the password reset code,

click on the device you wish to reset. The

line will turn blue.

9. Input the code you received into the

Restore DVR’s default field. Click OK.

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thanks for the reply, I thought there would be some way to create the code myself, well I will continue the steps.

 

regards

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Dear support

please find my hikvision serial and start time i need your support to reset the password

 

thank you

 

DS-7104HWI-SH0420150304AAWR505687264WCVU

 

2012-01-01

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