iVMS-4500 - device problem - error 43 [ios/android]

[ioze 0]

Hello,

 

My destination: See devices on my phone by iVMS-4500.

Issue: I see the "Error code:43".

Devices: Router Linksys RV042, Hikvision DS-7204HVI-SV, Sony Z (androd), iphone5

 

What i do?

I opened port: 80,554,555,1024,1025,8000,8080 on uPNP on Linksys router for 192.168.1.5 ( linksys router), so now i can see on internet by port 80.

https://www.dropbox.com/s/v0k8gzqic303fz8/2014-01-31_13-40-52.png

 

I setup network, ports and dns on Hikvision:

https://www.dropbox.com/s/mkxgjhqg0wytf09/2014-01-31_13-30-15.png

https://www.dropbox.com/s/f1b6gisc053crk5/2014-01-31_13-30-25.png

https://www.dropbox.com/s/43al03i6o53kcyu/2014-01-31_13-31-48.png

 

Than i installed app on Android and iphone - iVMS-4500

Adding device:

https://www.dropbox.com/s/68fm0grm4xn0nuq/2014-01-31_13-38-04.png

and booom

https://www.dropbox.com/s/d675gmacnfkk5m3/2014-01-31_13-38-10.png

 

I did try with hkDNDS but can`t connect ( i added corectly device to www.hik-online.com )

I also install iVMS-4200 on my Windows 7 but when im trying to connect i see: Login failed. The device DNS error.

https://www.dropbox.com/s/4ms75yxen2kf4k2/2014-01-31_13-42-58.png

 

 

There is only one way for me where this is working.

1) im setup VPN to Linksys router and connect to him

2) i added device with local address ip without problems

 

And working, but i would like to do this without VPN.

 

Thank you for any help.

 

[Securame 0]

You do NOT have to connect to port 80 on iVMS-4500 and iVMS-4200.

 

Port 80 is the http port, for accessing from a web browser. From iVMS you have to use the data port (8000 by default, if you have not changed it).

[ioze 0]

Even if i set 80 on port? https://www.dropbox.com/s/93upo0czsnf0u7m/2014-01-31_15-20-09.png

 

So i`ve just "Connection failed".

 

On local (by VPN) is okey by 8000.

[Securame 0]

http port is for accessing from a web browser. It is NOT used with iVMS-4200 and iVMS-4500, they use the data port, which by default is 8000 (if you have not changed it, that is).

[hdthanhxuan 0]

View on ivms 4500 and 4200 you need to open ports 8000 and 554 open port 80 does not need to still see. It is characteristic of Hikvision camera

[Ismail70 0]

I cant register 

Error code 4