ak357 0 Posted April 21, 2016 Thanks for the key but by the time I tried to set it, the date had changed to 1970-01-02 and it failed. 1970-01-02 qydRerSdSQ Share this post Link to post Share on other sites
foter 0 Posted April 21, 2016 It didn't work. One possible explanation is that the serial number I gave to you (which was: DS-7104HGHI-E1 0420160121AAWR570364329WCVU) has an extra blank character inside (my mistake). The exact serial number of the device is (without blanks): DS-7104HGHI-E10420160121AAWR570364329WCVU Is it possible to get the key for this one? Please note that the start date now is: 1970-01-02 and soon it is going to be 1970-01-03 Share this post Link to post Share on other sites
ak357 0 Posted April 21, 2016 It didn't work. One possible explanation is that the serial number I gave to you (which was: DS-7104HGHI-E1 0420160121AAWR570364329WCVU) has an extra blank character inside (my mistake). The exact serial number of the device is (without blanks): DS-7104HGHI-E10420160121AAWR570364329WCVU Is it possible to get the key for this one? Please note that the start date now is: 1970-01-02 and soon it is going to be 1970-01-03 ------------------------------------------------- E10420160121AAWR570364329WCVU 1970-01-02 rSqQerzzRQ 1970-01-03 rrSqyQdQy ------------------------------------------ 10420160121AAWR570364329WCVU 1970-01-02 SeqQzeSRqq 1970-01-03 q9zy9S9qdq Share this post Link to post Share on other sites
foter 0 Posted April 21, 2016 Thank you for the reply, but unfortunately non of them worked. For the serial number I noticed that you skipped the first few letters, which are actually the model of the device. In my case the model is DS-7104HGHI-E1 so the remaining SN is 0420160121AAWR570364329WCVU Is there a possibility that this is the problem? Share this post Link to post Share on other sites
ak357 0 Posted April 21, 2016 Thank you for the reply, but unfortunately non of them worked. For the serial number I noticed that you skipped the first few letters, which are actually the model of the device. In my case the model is DS-7104HGHI-E1 so the remaining SN is 0420160121AAWR570364329WCVU Is there a possibility that this is the problem? --------------------------------------- 0420160121AAWR570364329WCVU qydRerSdSQ for 02 qe9dyQRRRR for 03 Share this post Link to post Share on other sites
foter 0 Posted April 21, 2016 Still no luck. I tried to reset with SADPTool V3, the older version V2 and the iVMS-4200 client which only accepts 8 characters. Share this post Link to post Share on other sites
ak357 0 Posted April 21, 2016 Still no luck. I tried to reset with SADPTool V3, the older version V2 and the iVMS-4200 client which only accepts 8 characters. try few more for 03 SeQSzSyeSd for 02 Rze9Rdeezr Share this post Link to post Share on other sites
foter 0 Posted April 21, 2016 Didn't work either. It is really frustrating that I am lock out of the device and there is nothing that I can do. Hikvision should probably reconsider their reset password policy. I have contacted the support but they haven't responded yet. Share this post Link to post Share on other sites
josephk 0 Posted April 23, 2016 (edited) zaheertaj & ak357, thank you so much in advance! You're going to save my butt! DS-7608NI-E2/8P0820150108AARR497552531WCVU Edited April 24, 2016 by Guest Share this post Link to post Share on other sites
karkush 0 Posted April 24, 2016 Hello, can you help me with reset password? DS-7608NI-E2/8P0820140723AARR473441480WCVU thanks Share this post Link to post Share on other sites
foter 0 Posted April 24, 2016 Well, after multiple tries of password reset I find the solution on the firmware re-installation. Using a firmware that is available on the product website and the TFTPserver I re-installed the latest available firmware (which is older than the one which was already installed) and I can do my job at last. Share this post Link to post Share on other sites
Ramanjeet407 0 Posted April 25, 2016 Please help me .I mailed many times to hikvision technical support but unable to recover password. Please help me . My Dvr number is DS-7208HGHI Share this post Link to post Share on other sites
zaheertaj 1 Posted April 25, 2016 DS-7208HGHI-SH0820151106AAWR551864463WCVU date code 25-04-2016 Sq9rdydqQQ 26-04-2016 Syz9qzRryd 27-04-2016 qeqr9qdSqr try with old sadp tool Share this post Link to post Share on other sites
infoservi 0 Posted April 26, 2016 Hi I have two DVR and I wont to reset the passwords. DVR1: DS-7216HVI-SV1620130825AAWR431475162WCVU Date: 2016-04-26 08:52:03 DVR2: DS-7216HVI-SV1620130812AAWR429808104WCVU Date: 2016-03-29 09:17:24 I hope help me!! Regards!! Martin from Argentina Share this post Link to post Share on other sites
zaheertaj 1 Posted April 26, 2016 DVR1: DS-7216HVI-SV1620130825AAWR431475162WCVU date code 26-04-2016 qrezyR9Req 27-04-2016 R9qQdeSe 28-04-2016 rSdzqqRdRq old sadp tool use Share this post Link to post Share on other sites
zaheertaj 1 Posted April 26, 2016 DVR2: DS-7216HVI-SV1620130812AAWR429808104WCVU date code 29-03-2016 SeySeyrRz9 30-03-2016 q9yyQReqRS 31-03-2016 Sy9Q9z9eqR try and response. Share this post Link to post Share on other sites
josephk 0 Posted April 27, 2016 Hi, is there any additional information I need to provide? I'm locked out..... =( DS-7608NI-E2/8P0820150108AARR497552531WCVU Thanks! Share this post Link to post Share on other sites
jmvonline 0 Posted April 27, 2016 help. locked myself out of our new dvr. S/n DS-7204HGHI-SH_A(B)0420150806AAWR533922616WCVU thanks Share this post Link to post Share on other sites
valdo 0 Posted April 28, 2016 Hi! Please help me. I forgot admin password DS-7204HQHI-SH0420151218AAWR561884637WCVU Start time: 2016-04-27 13:30:37 Thank you in advance. Share this post Link to post Share on other sites
infoservi 0 Posted April 29, 2016 Thanks guys, the codes worked well. I could reset the passwords. Thank you very much for the help, and the quick response Martin Share this post Link to post Share on other sites
btull914 0 Posted May 4, 2016 I have the same problem and they are giving a hard time to get the reset code *Full serial number on SADP: DS-7608NI-E2/8P0820151125AARR556962065WCVU V3.4.0build 151103/dsp version v5.0 build 150824 *Current date on device(example: 2014-05-22) 2016-05-03 * Device start time & date on SADP(example: 2014-05-22 1:11 PM) 2016-03-25-18:04:12 Share this post Link to post Share on other sites
ak357 0 Posted May 4, 2016 I have the same problem and they are giving a hard time to get the reset code *Full serial number on SADP: DS-7608NI-E2/8P0820151125AARR556962065WCVU V3.4.0build 151103/dsp version v5.0 build 150824 *Current date on device(example: 2014-05-22) 2016-05-03 * Device start time & date on SADP(example: 2014-05-22 1:11 PM) 2016-03-25-18:04:12 ----------------------------------------------------------------------- for may 3 SydzrzSreQ for may 4 SqeSQezRS9 based on pass 8P0820151125AARR556962065WCVU Share this post Link to post Share on other sites
ak357 0 Posted May 4, 2016 that did not work try to use pass as 0820151125AARR556962065WCVU for may 3 RzzeSyzRdR Share this post Link to post Share on other sites
btull914 0 Posted May 4, 2016 which number do i enter because neithier one is working Share this post Link to post Share on other sites