Swann NVR8-7200 Firmware Update Page Does Not Exist

[toofy 0]

All,

 

I wanted to update the NVR firmware on my NVR8-7200 kit but the firmware path does not exist on SWANN's website. What kind of techs do they have working there and they publish a link before confirming it? Look at this.

 

http://www.swann.com/us/swnvk-872004 <- Link to the product

Go to ' Product Downloads ' on the bottom right hand corner of the page.

 

I need to download the " NVR8-7200 No UID sticker firmware update " since my NVR has no UID sticker on it. Was one of the first adopters.

The link to the kit is showing ' http://swann.com/downloads/New_FTP/Name/Public_firmware_updates/NVR/8-7200/NVR8-7200_No_UID%28QR%29_Sticker.zip "

 

Note the bold NVR in that link. It does not even exist in the sub directory when i try to look for it.

 

http://swann.com/downloads/New_FTP/Name/Public_firmware_updates/

 

SWANN tech's please fix this problem.

[lowpro 0]

http://swann.com/downloads/New_FTP/Name/NVR_Temporary/Firmware/

[psyentific 0]

I did talk to them about this and they said they took down the file because too many people were upgrading who didn't need to, and it was generating problems. Whether the latest firmware has its own bugs, or just users screwing up the upgrade process was not clear.

 

Anyway, they should at least take the link off the web page, but apparently those people don't talk.

[Swann Tech 0]

Hi guys,

 

The firmware links on the product pages are correct.

 

The firmwares have not been taken down due to issues. However, the FTP does get reorganised from time to time which might break the links on the website until they're fixed.