Actiontec router freezes with Q-See DVR connected

[Gin.Or.Juice 0]

Hi guys ... I have an interesting situation here with a Q-See QT5682-4E3 system that I bought online:

http://www.amazon.com/gp/product/B00I2N6NVC

 

When I keep the Q-See DVR connected to the Actiontec router/modem that I have from Frontier, the latter one freezes and there's no way I can connect to it remotely or connect to the internet anymore, unless I reset it. Even without any cameras connected to the DVR, I still encounter this problem and I already have the second router from the ISP, as I thought that was the problem. I tried connecting it to any of the Ethernet ports and even running it through a separate Ethernet switch.

 

The router model is Actiontec MI424WR.

 

Does anyone know what might happen here?

[Gin.Or.Juice 0]

Bump!

 

Any thoughts guys?

[Dmontanez58 0]

You need to forward the ports on your settings assuming you haven't done so already.

[shockwave199 0]

The only time I ran into trouble like that with a qsee Dvr is when I didn't forward the ports exactly like they said in the manual. I chose to set the ports to 'both' as usual, meaning TCP and UDP. That caused a conflict in the router and I had to reboot it for Internet. Then I went back into the forwarded ports and did it exactly like the manual stated, just TCP, and all was good. Check that.

[Gin.Or.Juice 0]

OK guys, I will try that and get back to you.

 

Much appreciated.