phantom2 0 Posted March 25, 2015 Is there anyone able to save me a complete head of grey hairs and help me sleep again? This camera is a 19 month saga. Purchased from going.cz via Ali express. Camera arrived. Many nights days weekends trying to get it to work. Contacted going, and after a few stern legal threats their support tried remote access and advised the camera is faulty. Ok so it was up to me to pay $88 to send it back. After 2 months they advised they send postage to send the camera back. Grrrr!!! Got it back. Boots up correctly now, have it working on the wifi but only internally. I can see it on a laptop which is wireless as is the camer. I can see it in the router and think I have port forwarding set up correctly to dyndns.org. This is seperate to another cctv Dvr which has cameras connected to it. Our internet is cable with a dynamic ip hence the dyndns and port forwarding. The instruction manual is a little crappy and not 100% identical to the software but very similar. I want to be able to view the camera from outside the network, such as on an iPhone, as I can with the other system but just can't get through for some stupid reason. So far had 2 commercial it techs and 2 wanna be techs try. This damn thing cost $800 initially, and to date we are up to $1188 so it very close to becoming a damn expensive anchor! Share this post Link to post Share on other sites
phantom2 0 Posted March 25, 2015 The manual is at www.ptzcamera.org/going/nvsmanual.pdf ww.ptzcamera.org/going/Iemanual.pdf ww.ptzcamera.org/going/Nvs6312.rar Share this post Link to post Share on other sites
Phoenixgreg 0 Posted March 27, 2015 Oddly, I was considering a PTZ camera for my surveillance system too and noticed yours looks similar to the one I've been researching. I have a Swann 8 camera (wired) DVR system and after speaking with Swann Tech support, they claim only their cameras will work with their DVR systems. What I want is to add an AUTO-TRACKING PTZ camera similar to yours to my system, but Swann does not make such a PTZ camera. So if I'm reading your post correctly, you can configure the PTZ camera thru your Wi-Fi on your router? Is there some additional software that works with Windows to do this configuring (i.e. a CD with software that came with the camera)? Based though on your experience, I'm thinking of backing away from one of these AUTO-TRACKING PTZ cameras. Share this post Link to post Share on other sites
phantom2 0 Posted March 27, 2015 The business mine came from is at http://www.ptzipcamera.org/ Yes it does come with a cd with software but that too didn't work. I asked them to email me a copy of what is on the cd. The software is called NVS Centre which stands for network video centre. I see they are selling on eBay too now. Use caution my friend as they proved to me their after sales help is not worth the effort. Share this post Link to post Share on other sites
