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Cannot reinstall xmeye app on Android

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I recently rebooted my cctv system as there was a problem with one of the cameras.

Since then my xmeye app on my Samsung will not work. I have uninstalled it, cleared cache, etc. Each time I install the app, it says the device already exists.

I have always logged in using local login, as this is what my cctv installer advised. I have been using the app successfully for over 12 months until the reboot. 

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No I only rebooted the cctv system. Do I need to reboot my router also?

I've just rebooted my router. After installing the xmeye app, it still says device already exists.

Edited by Wong
Router rebooted

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