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James2020

New Hikvision Setup

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Hi Guys, noob here so go easy on me.

So we have recently upgraded the DVR and cameras at one of our sites but kept the existing cabling and we just don’t seem to have full control over the PTZ cameras. Specifically stop limits and timed patrols, whatever I set just seems to be ignored.

I am unable to set stop limits from the DVR interface but I have all other control, I can set patrols but they are not timed I have to do this from the actual camera itself.

DVR: DS-7316HUHI-K4

PTZ’s: DS-2AE4215TI-D

I went into the menu of the actual cameras and setup limit stops which work when moving the camera manually but not for the patrols I have setup. With the timed patrols they work on some of the cameras but others are often just sitting static for no apparent reason.

I left all the settings as default when setting it all up, were there specific settings I should have used? Think I'll stick with IP in future.

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