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jemv

Floureon support

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Having used a Floureon  8 camera DVR since 2019 with no problems . The unit recently stopped being accessed by iphone , also refusing to accept the login password for the system. The memory "jogger" showing blank . The Floureon website give a link to their "support" site but as yet my emails remain unanswered . Looking at various web entries it would seem that this is the norm with poor or zero feedback . Does anyone know the secret of  how to get a reply from the company, or how to enable the unit to factory reset.  There appears to be a firmware update which I am wary about using  as this may render the unit  completely unusable.

The QR code that appears after being locked out links to nothing. Model no  A6808NHS-C-UK  manufacturer DONGGUAN  MINGHONGKAI

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The company should consider hiring a dedicated software development team when they start working on a software project https://mlsdev.com/services/custom-software-development. They can help to eliminate a great deal of the repetitive work that happens in the entire process. They can also help to reduce the costs associated with the software by sharing some of the responsibility and workload.

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On 10/26/2021 at 11:13 AM, mikelomern said:

The company should consider hiring a dedicated software development team when they start working on a software project https://mlsdev.com/services/custom-software-development. They can help to eliminate a great deal of the repetitive work that happens in the entire process. They can also help to reduce the costs associated with the software by sharing some of the responsibility and workload.

Reading many posted requests for password rejection help , there must be thousands of these machines either scrapped or disabled  not only in the UK. Surely there must be someone with the ability to reverse engineer  the OS  to return the units to their intended  purpose.  Also eliminating the ability to "phone home"

 

On 10/26/2021 at 11:13 AM, mikelomern said:

The company should consider hiring a dedicated software development team when they start working on a software project https://mlsdev.com/services/custom-software-development. They can help to eliminate a great deal of the repetitive work that happens in the entire process. They can also help to reduce the costs associated with the software by sharing some of the responsibility and workload.

S

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