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Salve buonasera , vorrei sapere se è possibile avere un firmware aggiornato per questo DVR , allego foto , mi da il problema della registrazione a scatti , salta i pacchetti di registrazione , ho anche sostituito l ' HD ma nulla , dovrebbe essere un problema di software , spero potete aiutarmi , Grazie   

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Hi. The problem you have explained has nothing to do with firmware

you system can’t be working for years and then just stop working this points to a component fail something like hard drive 

firmware can’t fix components 

hacked or hard drive problems 

with you having the XMEYE it is not worth spending time on

app stopped support 2 years ago it’s also China P2P ….. this is why you get adverts on the app before you can view your system

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Grazie per avermi risposto , quindi come posso risolvere? Perchè ho cambiato anche l' hard disk ma la registrazione salta i minuti , come potrei risolvere? 

Grazie 

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Hi. Skipping on video playback is motion sensitivity is set too low and also your pre and post settings…….. you could also have bad sectors on your hard drive

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So it was a secondhand hard drive ?

what make of drive and type is it

drives should be formatted on the unit there going to be used on .. not pc

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Si era di seconda mano , ma è stato formattato dal dvr , comunque è un western digital , ho visto con il software crystaldisk  se aveva qualche settore danneggiato , ma è tutto ok

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So secondhand hard drive WD…… you still have not said what type or speed or even age

you don’t get any good results from online HD tools …. Infact they don’t even delete the old data on them…… so may still have bad sectors 

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