Hello,
Hoping someone may have some insight to a problem I have.
I have the subject model DVR (its a Dahua model # I think, but nothing is labeled Dahua on the box, so may be an OEM no name), installed by a security company in a new house. They do not have the monitoring contract anymore so are less than willing to provide support, its a long story.
A while back, all was working fine, and not exactly sure what happened but there are now 5 out of 8 channels that do not work. They are simply black, no throughput whatsoever. The cameras all work fine if plugged in to the remaining channels that work. If I plug in all the cameras to the channels, the DVR will go unstable and start to re-boot, if I only have channels 1,2,8 plugged in then its stable.
I want to try reloading the firmware, however I cannot get it from the security company and am unsure exactly which firmware I should use when searching on this forum, also I am not sure if that will even solve the problem, or if I should simply buy a new box and start over from scratch (cameras all work great). If I do buy a new box, it seems like the one I have is difficult to get, would a different model be a better replacement, if so which one?
If anyone has some suggestions to help that would be appreciated.
Chad
