Sentient Audio Cam - No Audio being recorded

Hi,

I appreciate there is a lot of mixed feeling about the Swann systems from Maplins and it isn't the best.

Mine has worked fine the pictures are good and have helped me catch thieves.

I bought a Sentient Camera as it has Audio capability as my Neighbour teen son is constantly shouting abuse at my window..

The Audio worked fine, but now it doesn't work, I have tried using the Swann link software to live view and it is quiet, no Audio, I have checked all the cables to the DVR unit including the join from camera all are connected tightly.

I moved the camera a few weeks ago as it was taking in next doors property, so re angled it away, again no damage to cables has happened, I waddled the white phono cable connection on the DVR but still no joy.

Is there anything else I am missing.

Many thanks

Matt