Netsecurity

I tech support these machines every day I shoulde able to help hopefully.....

Firstly can you connect locally on the wifi?

if you have no wifi make sure you have set the gateway correctly, I get this time and time again where people forget the gateway.

Your RTSP port in ipolis should be 558

I change the http port in the dvr to 81 and use that for the web viewer port - this must be open on the router as well

Keep in mind only one admin user can be connected at any one time.

Are you sure you don't have the machine auto keylocking?

Try menu and enter that the same time see if it brings up a PW window.

Advanced Config - Record - Overwrite: ON

You will also want to goto advanced config - Alerts - HDD Buzzer: Off

Regards

Robin Fleming

Service Manager Net Security Wholesalers

You could look at a KPD678 however the web software is pretty budget

With that kind of Budget you could look at getting a Samsung techwin SVR1660, the SNM128 Software is very nice

I have seen this issue in a lot of the 4ch Cpcam/Avtech DVR's

There is an issue with recording in Super Best Quality, lower it down to best clear your drives and see how it goes

Cp/Av state that the latest firmware fixes the fault but i still have two units away back to them with the latest F/W on them that are still doing it.

The only fix i have found is Bring them back to best and clear the drives.

Regards

Robin Fleming

Service Manager

Net Security Wholesalers

Never mind, apparently its a good idea to use some circuit board cleaner before trying the hardware reset, works better haha

Trying to Reset the password on a CPcam/Avtech KPD676

Have done the hardware reset by shorting the R155 resistor however this doesnt seem to reset the PW, also took the battery out for 24hours no luck there either.

Anyone got any ideas?

As far as im aware 2040 is the latest firmware for these units

Scorpion Theater keeps a pretty good listing of firmwares for most avtech machines

If you know the IP address and the unit is on your network you can open the command prompt and type arp -a

arp -a

this will give you the IP listing of everything on your network and the mac address

otherwise depending on the model of the machine the mac address is on a sticker on the main board of the unit.

Regards

Robin Fleming

Service Manger - Net Security Wholesalers