ei0675

Hi Guys, Thanks for the replies

Neutech: yes was the settings in password, channels were not highlighted so were not showing, all working now a very happy client

Thanks

ok so got called to a client whos installer has gone. he has a eovision 16 channel sysytem with 11 cameras however only 6 are showing.

on flying lead 1 (blue) ch1 -4 and ch8

on flying lead 2 (black) ch11

so i tested each camera individually with a test monitor all are working.

so taking a ca moeras from a non viewing channel to a viewing channel its also working so the cameras not the issue.

going into setting:

all channels are active and all channels are configured the same. when i go to camera set up and say on channel 10 the camera shows in the set up window but not the main window.

Also if i disconnect a camera from a viewing channel i get video loss text but on other channels only have a geovision logo. i cant figure this one out. what am i missing??

phoneline tom

subnet 225.225.225.0 is this right. also if you are using a eircom supplied router i would change that also.

 

i take it you are in ireland with using eircom ??? has your customer only just signed up with eircom or have they been with them for sometime. a static ip for 50euro $100 is stupid money. for a company that give you something a little faster than dial-up

 

 

as all routers are factory set for eircom no set-up needed you may find parts of it are locked. you will get passed this buy replaceing the router

customer has signed up just in early December and yes he was charged an extra 50 euro to get a static ip..

im gonna reset both router and dvr back to default settings and start from freash now that i have a clearer idea of what to do.. i had a feeling that i was on right track originally

ok so i was right using 192.168.1.122 as a local ip then opening the ports to that ip in the router control panel.

 

the new "public ip" 86.44.88.192 is a static ip ( the ip i was told i would have to use to access the dvr remotely either with the remote software or through web browser.. this is correct?? ie in browser i would put 86.44.88.192:8080 ???

If it is a static IP, you need to enter that along with the other information they give you into the router setup so it uses that IP - IP, Subnet, Gateway, DNS.

they gave me no information at all were very very unhelpful infact. they could not even tell me why i now could not open any ports when i could before they ave a static ip.. eircom techs my a**

ok so if i have this right here are the settings and what i need to do:

static ip: 86.44.88.192

isp ip: 192.168.1.1

sub: 225.225.225.0

gateway: 192.168.1.254

DVR

local ip: 192.168.1.122

ports i need: 2000,8000, 8080 and 9000 (to be opened in router settings)

router port forward settings:

1 active, dvr, open-2000, close-2000, ip- 192.168.1.122 (not 86.44.88.192 or 192.168.1.254)

2 active, dvr, open-8000, close-8000, ip- 192.168.1.122 (not 86.44.88.192 or 192.168.1.254)

3 active, dvr, open-8080, close-8080, ip- 192.168.1.122 (not 86.44.88.192 or 192.168.1.254)

5 active, dvr, open-9000, close-9000, ip- 192.168.1.122 (not 86.44.88.192 or 192.168.1.254)

finally using the dvr software or web browser i enter 86.44.88.192:8080 to remotely access dvr

noting that if im using IE i need to enter http:// first

thanks for your help

ok so i was right using 192.168.1.122 as a local ip then opening the ports to that ip in the router control panel.

the new "public ip" 86.44.88.192 is a static ip ( the ip i was told i would have to use to access the dvr remotely either with the remote software or through web browser.. this is correct?? ie in browser i would put 86.44.88.192:8080 ???

ok i need help setting up cctv remote viewing on eircom broadband..

first: i went and done the usual ipconfig got ip,subnet and gateway

192.168.1.1 / 225.225.225.0 / 192.168.1.254

so went to dvr and set local ip to 192.168.1.122

went to router and opened ports 2000,8000, 8080 and 9000 as per dvr

checked ports on yougetsignal.com and canyouseeme.org all said open.

so checked dvr locally using laptop connected to the router entering 192.168.1.122:8080 worked perfect. then went to the clients house and could not connect. tried both the software that came with dvr and using web browser.

went back to dvr location tested on site no problem.

so called supplier and was informed needed a "public IP" at a cost of 50 euro eircom supplied it to the client.

went back today to change setting now i cant get any ports to open.

so i now have the dvr set to the new ip 86.44.88.197 sub 225.225.225.0 and gateway 192.168.1.254

going into router i tried to open the ports as listed above on all 3 ip (86.44.**.** / 192.****122 / 192****254) nothing. contacted eircom their "tech" said they cant help with portforwarding and i should go to protforward.com where to get the router to open ports will now cost a further 30euro.. am i missing something??

ive searched the web on remote cctv and eircom and not one post mentions a

"public IP" they all say just find a ip in the isp range thats not been used by pinging it (how i got original local ip of 192.168.1.122

please help im on verg of pulling out what little hair i have left

I really need some help or advice on this ongoing issue.

The DVR is a Deeplet DM-1604H.

the supplier says its a camera/pwoer issue. so i checked voltages at each camera and have a reading of betwwn 11.8 and 12.01V.

Then the supplier said it was a ground issue so i checked voltages on each RG59 cable:

1 between inner BNC pin and outter BNC i got a reading of 0.06 volts.

2. Between Earth of socket and outter BNC i got readings of between 2.01 and 2.05V

3 Between ground of DVR and Outter BNC i got similar readings as in (2)

All BNCs are grounded and i am also using a surge protector between DVR and RG59.

When i disconnect Cameras the DVR remains on. i just cant figure this out.

Also i am getting "HHD1 failure" quite often.

Please any one got any kind of advise on this?? both my self and home owner are on verge of pulling out our hair.

thanks in advance

Shane

I purchased a Deeplet DVR from a local supplier, and have had nothing but issues with it, since it has been put in.

The DVR constantly keeps powering odd and on and off.

I contacted the supplier and he maintains its to do with the power to the cameras.

Camersa are powered beside the DVR with individual power packs and are connected for video via RG59. longest run is less than 15m with the shortest runjust over 5m.

Can anyone shed light on this problem or what the supplier is stating???

Thanks.

 

Longford is mad place to find things,was down there doing some work few weeks back

Yea i agree it is hard to find things, finding a good supplier at reasonable rates is almost impossible!!!!

Hence we are now setting up a wholesalers in the midlands to serve the country, we are in talks with reputable suppliers/manufactures in Taiwan and Korea.

and have as now a good deal with suppliers in the UK to beat prices of the rip off merchants!!!

Online store almost complete!!

Ok well maybe this will help!!!

Spec 1.

SPECIFICATIONS

Video Compression H.264

Video System NTSC / PAL

Operation System Linux

Video Input / Output BNC 16-channel inputs / 2-channel outputs

Audio Compression 8kHz*16bit ADPCM

Audio Input / Output RCA 4-channel input / 1-channel output

Display Frame Rate PAL: 400fps

Playback Resolution PAL: CIF(352x288)

Total Recording Frame Rate PAL: 400fps@CIF

Recording Mode Always / schedule (motion triggered)

Recording Pack Time 15/30/45/60mins selectable

HDD Interface 2 x SATA HDD rack, support up to 1TB HDD

Network Interface RJ45, 10M/100M

Network Protocol Support TCP/IP, UDP, DHCP, DNNS, PPPoE

Network Function Support to live view with IE (Internet Explorer)

& with Mobile phones

USB2.0 USB mouse, USB disk (backup, upgrade)

Playback Local: playback 1 channel simultaneously

Network: playback 1 channel simultaneously

Playback Mode Normal play, fast forward,

fast rewind, frame by frame

PTZ Built-in RS-485 port, support PELCO-P & PELCO-D

Backup Methods USB flash disk & Network

Alarm Mode Motion Detection, Sensor triggered,

video loss, HDD error, HDD full

Senor & Alarm I/O 16 sensor inputs / 1 alarm inputs

Power Supply DC 12V/3A (power adaptor included)

Power Consumption 10~15W

Working Temperature -10°C to +40°C

Dimension 431 x 395 x 73mm (W x D x H)

Spec 2

Video System NTSC / PAL (atuo detection)

Video Input 16 channels (composite video signal 1 Vp-p 75Ω BNC)

Video Output Main monitor output (composite video signal 1 Vp-p 75Ω BNC)

Audio Input/Output 4 audio inputs, 1 audio output (Mono)

Maximum Recording Rate (Frame) 704×576 pixels with 100 IPS

Maximum Recording Rate (Field) 704×288 pixels with 200 IPS

Maximum Recording Rate (CIF) 352×288 pixels with 400 IPS

Adjustable Recording Speed (Frame) 100, 50, 25, 12 IPS

Adjustable Recording Speed (Field) 200, 100, 50, 25 IPS

Adjustable Recording Speed (CIF) 400, 200, 100, 50 IPS

Multilingual OSD YES

Image Quality Setting Best, High, Normal, and Basic

Hard Disk Storage Accommodates 2 SATA HDDs (1 HDD capacity up to 1TB)

SATA Interface Built-in

VGA Interface Built-in (output resolution up to 1600 x 1200)

Quick Search Time / Motion / Alarm search mode

Recording Mode Manual / Timer / Motion / Alarm / Remote

Refresh Rate 400 IPS for PAL

Multiplex Operation Live display / record (16 channels) / playback (simultaneously up to 4 channels)

/ backup / network operations

Remote Independent Operation Fully remote independent operation

R.E.T.R. (Remote Event Trigger Recording) YES

Motion Detection Area 16 × 12 grids per camera for all channels

Motion Detection Sensitivity One parameter with three sensitivity levels (High / Normal / Low)

Pre-alarm Recording YES (8 MB)

Backup Device USB 2.0 flash drive / Network

USB Interface Front panel * 1 / Back panel * 1

Ethernet 10/100 Base-T. Supports remote control and live view via Ethernet

Web Interface Licensed software “Video Viewer” / Internet Explorer or Mozilla Firefox

web browser / QuickTime player (5 users access simultaneously)

*Operating System: Windows Vista / XP / 2000; Apple Mac

Network Protocol TCP/IP, PPPOE, DHCP and DDNS

IR Remote Control YES (IR receiver built-in)

PTZ Control YES

Dwell Time (Sequential Channel Switch) Programmable with adjustable dwell time (3 / 5 / 10 / 15 seconds)

Alarm Input / Output 16 inputs, 1 output 8 inputs, 1 output

Picture Zoom 2X digital zoom (Live & Playback)

Key Lock (Password Protection) YES

Video Loss Detection YES

Camera Title Supports up to 6 letters

Video Adjustable Hue / Saturation / Contrast / Brightness

Date Display Format YY/MM/DD, DD/MM/YY, MM/DD/YY, and Off

Daylight Saving YES

Power Source (±10%) DC 19V

Power Consumption (±10%) ＜64 W

Operating Temperature 10℃ ~ 40℃ (50℉~104℉)

Dimensions (mm) 430(W) x 65(H) x 338(D)

System Recovery System auto recovery after power failure

Optional Peripherals Keyboard controller

Thanks for all the advice.

1. Yes i now agree i will not go back to all-in-one IR's anymore. i was pretty sure it was the IR light reflecting off the fog and was pretty sure it was unsolvable with out changing the cameras.

2. if i use a seperate illuminator (for example a IR flood light with 60m range) would i still not have the same effect of the light reflecting off the fog back to the lens??

I hate spider web issues!!!

I have installed SO CALLED day night cameras/domes inside but when lights are off picture is black, thought these were supposed to be able to see in the dark?? thats the best LUX value? currently using between 0.5 and 0.1 am now thinking of only using 0.001lux cameras depending on the advice i recieve.

one last thing, lenses, which is better a 2.8mm or 6mm (yes im still learning!! ha ha)

Just a quick question on which is the better DVR.

A 16ch H.264 or a 16CH realtime??

i installed a few IR cameras 480 and 520 lines, but at night the IR cameras seem to show a blizzard effect in foggy conditiond and makes viewing almost impossible!!

is there any one who can shead some light on this problem?

Hi, im new to CCTV, own a security company here in Ireland, we mainly supplied and installed Automatic gates, but with recession this was a luxury. moved to CCTV and access controls.

having installed a few systems mainly stand alone i hit the usual bumps along the way.

my current problem is i have a generic bt878 4ch card installed but cant get any software to run on the pc. the clients pc is running xp but his hard drive is labeled H:// the software that came with the card automaicly tries to install to C:/ and does not give me an option to change the install location. i cant format and reinstall windows thus relabeling the hard drive to C:/ as the client has files and accounts on the pc. just incase it helps its a home application with 2 cameras. and if possible a free basic software to get me out of this prediciment.

hope some one can help he has been waiting 3 days for me to finish the job.

thanks in advance for any help

Shane.