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andyh747

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Posts posted by andyh747

  1. Posted

    The above model was purchased many years ago so I realise this is a long shot.

    I've set this unit up for a neighbour.  It was working fine when I used it about a year ago and had been running perfectly for many years.  However it now refuses to save the configured settings after reboot.  Everytime the unit is rebooted it returns to defaults.  Although not necessary for saving the settings, I replaced the onboard clock battery just in case but no luck.

    I would like to flash the firmware but I cannot find any firmware anywhere for this unit as it's so old.  I'm not sure what model of Dahua this actually was as it was rebranded under QVIS.  

    Can anyone help with a suitable firmware file or suggest anything else I can try to fix this issue?

    Have attached flyer for the model in question.

    I-APOPRODC_V1.pdf

  4. Posted

    Think you're mixing up the camera model. These cameras where £160 each plus VAT (currently 20%) here in the UK. Equivalent in dollars would be around $320! So in that case yes I would expect them to honour a five year guarantee and I would expect cameras of this quality to last in excess of five years - all mine are just over four years old.

  5. Posted

    Thanks for reply.

     

    Yes that's true but these cameras are supposed to have a five year guarantee so I'm hoping they might be covered under this. I've just replaced one with a new Concept Pro and the difference is startling especially at night.

     

    Will see what the supplier says regarding the guarantee.

  6. Posted

    Hi all,

     

    Posted this in the video surveillance forum but got no response. Thought I'd try here

     

    I've had nine Concept Pro (CNB) analogue cameras installed for about four years (VVP9324DNIR). They have been excellent but I'm having a couple of issues. One camera is now showing an almost black screen at night. Having checked the IR LEDs these seem to be working ok. It looks like the camera is failing to switch to black and white and is staying in day mode. It is working ok during the day but not at night. The camera has a five year warranty so I can return it but wanted to check if there was anything I can do first to fix the problem?

     

    Second issue is a problem with two of the cameras during the day (the one mentioned above being one of them). When the sun is shining on the camera the picture is completely obscured due to being far too bright. I hadn't noticed this last year but it seems really bad this year. I haven't tried adjusting any settings yet but wonder if this is normal when cameras get direct sunlight and whether there is anything I can do to ease/solve the problem.

     

    Thanks for any help.

  8. Posted

    Hi all,

     

    I've had nine Concept Pro (CNB) analogue cameras installed for about four years (VVP9324DNIR). They have been excellent but I'm having a couple of issues. One camera is now showing an almost black screen at night. Having checked the IR LEDs these seem to be working ok. It looks like the camera is failing to switch to black and white and is staying in day mode. It is working ok during the day but not at night. The camera has a five year warranty so I can return it but wanted to check if there was anything I can do first to fix the problem?

     

    Second issue is a problem with two of the cameras during the day (the one mentioned above being one of them). When the sun is shining on the camera the picture is completely obscured due to being far too bright. I hadn't noticed this last year but it seems really bad this year. I haven't tried adjusting any settings yet but wonder if this is normal when cameras get direct sunlight and whether there is anything I can do to ease/solve the problem.

     

    Thanks for any help.

  9. Posted

    There is a major flaw with IR on my system. I have an IR pass through system which allows IR control of the DVR from another room. However the Dahua reacts to other IR remotes I have for a PVR and an AV receiver. That means if I send a signal to my amp or pvr things change on the DVR! Not ideal. Manufacturs aware but no fix as yet.

     

    Only workaround I have found is to change the remote ID to one different to that set on the DVR and only enable it again when control of DVR required. That's why I'm looking for an alternative control method.

  12. Posted

    Control of the DVR from an iPad. Instead of using the IR which is line of sight I want to be able to change the screen display wherever I am in the house. The DVR is in a control room with other equipment but the output is piped to all TVs in the house. Therefore it would be useful to control it from any room so I can change screen display, playback etc.

  13. Posted

    Hi All,

     

    I'm looking to control my DVR directly over the Ethernet interface using a universal control app on an iPad. The app allows you to control any device by utilisng direct IP commands. I already have the iPad app to view and playback but this is not what I want to do. I want to have control of the DVR front panel by using direct commands sent via the network.

     

    I know there is a facility for doing this via a PC and I assume this is using IP to send the commands needed. Does anyone know what the command protocols are for direct IP control of a Dahua DVR? I know I could use IR via a universal blaster but using IP would be much better.

     

    Thanks.

  14. Posted

    Further to the above.

     

    The DVR has four BNC inputs for audio on channels 1-4. Audio input for the other channels is via DB25 input. Can anyone help with a suitable connecting cable for this? Ideally it would be good to have a DB25 to phono connection to connect the mic or mics to the relevant channels. There's no info from Dahua that I can find which shows the pin designations for this connector.

     

    Thanks for any pointers.

  15. Posted

    It depends if the camera is IP or analogue. If analogue will be connected to a Dahua DVR. Already have one external PTZ running on that and control is a breeze. If its IP I'll be using a Synology NAS with built in surveillance station. Again used this before and has been faultless.

     

    Have found a couple of candidates namely:

     

    SK-V207IR/Z946 (available from RF Concepts). However it's not the smallest.

     

    Other one I've looked at is:

     

    http://www.broadbandbuyer.co.uk/Shop/ShopDetail.asp?ProductID=13028

     

    However again not an ideal form factor.

     

    Also looked at this one but not sure about quality:

    http://www.cctvdiscover.net/index.php?option=com_content&view=article&id=115:je-9604ir&catid=61:mini-ptz-camera&Itemid=87

  16. Posted

    Hi All,

     

    I'm looking for a good quality internal PTZ camera with IR illumination for night viewing. The camera can be either analogue or IP as I can cater for both types. However I want to keep the form factor small with a recessed dome if possible housing the bulk of the camera in the ceiling void. The camera is to cover a small control room about 5m x 7m in size.

     

    I've looked at having fixed domes but only want to mount a single camera but have the ability to pan and tilt around the room. Having multiple fixed cameras is not an option.

     

    Thanks for any recommendation as I'm struggling to find suitable candidates.

  17. Posted

    Have succeeded in getting it working.... schoolboy error on my part!

     

    The audio inputs on the back of my unit are not labelled so I assumed they were numbered left to right. However they are actually numbered from right to left 1 - 4. Anyway I was listening to the wrong output!!

     

    Thanks for the replies guys

  18. Posted

    Thanks for the replies.

     

    The mic is an amplified one and is designed for CCTV.

     

    I've been through all the menus on the DVR but can't find any volume control for the audio. I have enabled audio on the stream the mic is connected to i.e. channel 1. as mentioned I can hear the sound via the iPad app but it's very quiet. I'll have another dig round in the menus and see if I've missed anything. So far haven't managed to hear anything on playback although I've enabled audio recording on the relevant stream..... I think

  19. Posted

    Hi All,

     

    I've just attached a mic to my Dahua DVR (iApollo Pro branded by QVIS). I've enabled the audio but am having issues with hearing the sound. I've only been able to test it on my iPad through the app. I can just about hear sounds from the mic but it is extremely quiet. I'm testing the mic before placing in its final location so the sound should be loud and clear.

     

    Anyone have any hints on increasing the sensitivity of the mic or adjusting the volume? Also should you get sound payback on recordings as well when played back through PSS software?

     

    Many Thanks.

  21. Posted

    Hi All,

     

    My Dahua DVR is in with other equipment and I've discovered that the IR code sent out for another device is controlling the Dahua and switching screens. I know each Dahua has an identifier (mine currently set to 8 ) and the remote must also be programmed with that identifier. If I change the device identifier and then change the remote, will this alter the IR codes within the Dahua DVR? If not, any other suggestions for stopping the Dahua responding to another devices remote control?

  23. Posted

    Hi All,

     

    I have recently installed a 16CH i-Apollo PRO DC DVR. This is a Dahua DVR branded in the UK by Adata.

     

    Anyway the setup went well and I have access both within the LAN and via the WAN. I've downloaded both the iPad and iPhone app (iApollo Pro) and these are working well for realtime viewing. My problem however is playback via the iPad or iPhone. If I select playback mode and enter a time range it comes back with no footage and on the iPad displays 'Search Failed!'. iPhone is similar but think the message is 'No Record'. Playback works fine on PSS.

     

    Anyone any advice on why it's not working on the iOS devices through the apps? I've tried both locally and remotely with the same result.

     

    Thanks for any pointers.

  24. Posted

    Andy -

    Did you ever find a resolution?

    I had the same issue with an EH1004 and a CNB camera. Aver support told me they didn't support it (see below thread). Please complain to Aver directly so they may add it to the options. I'm amazed they don't fully support the Pelco-D protocol.

     

    ------------------------------------

    From: Mark Petersen

    Sent: Thursday, April 26, 2012 1:58 PM

    To: Sam Hall

    Subject: RE: EH1004 issue

     

    ...

     

    This is exactly the problem. Our presets don’t go higher than 16 and I believe that the Pelco protocols require something in the 90s to execute OSD.

     

    Kind regards,

     

    Mark Petersen | Tech Support Specialist | AVer Information Inc.

     

    No never resolved it and Aver support was woeful. In fact I've decided to ditch my nano for another make. My experience of them is they lack features, have poor support and are over priced.

  25. Posted

    Maybe so but the aver is not as good as expected. It has poor support, no MAC software, few video outputs (at least on mine), very poor frame rates, lacks many of the features on the Dahua, very poor quality on live viewing on analogue cameras (can't comment on IP) and very poor PTZ support with no way to access presets above 16.

     

    I've lived with the aver for over two years and I'm afraid my experience of it does not live up to its hype or price point. For a unit proposing to be high end or close to, it lacks a lot. It has it's good points but I'm not convinced its good value given the issues I've experienced.

     

    Just one users opinion so others may disagree.

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