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Numb-nuts

Installers
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Posts posted by Numb-nuts


  1. Have a Dahua based DVR. On Windows have no problem installing the plugins and view the cams on Firefox and IE but I can't get the web view to work/run on my Mac. Have Safari and Chrome and both do not do anything with the plugins. They simply don't install or run.

     

    Thanks in advance for any help you are able to provide.

     

    There is a client based software called PSS for Mac and it works reasonably well.

     

    You can download it free from the Dahua website


  2. UM... ERRRR.... Read the instruction manual for which app to download and from where. (probably on your original CD)

    The only thing I can say for certain is look in the network settings for the Mobile Monitor port

    (probably 34599) If it is as I suggested, provided you opened the port you can download vMEye (very popular)

    or one of the apps at the google play store or App Store


  3. ok last straw, spoke to local distributors as recommended by videcon to return faulty unit, they didn't really want to send it back and suggested I should return it, but kindly offered to talk to videcon, the rang me and said it probably wasn't worth fixing..........I had been led to believe it was a hi quality camera that was very expensive when new, so its not worth sending back anyway!

     

    Hmm me thinks buy cheap stuff and throw it away when it goes faulty!

     

    Vide-con??

     

     

    when you pay peanuts, you get a lot of monkeying around...


  4. For the BT home hub start by reserving the IP of the DVR after allocating it a static IP address and then it won't matter if its set to static or DHCP, (better change back to DGCP after reserving the IP) the router DHCP will always allocate that DVR with the same IP address.

    (The router recognizes the DVR by it's MAC address)

     

    I have found this the most reliable way to approach the BT Home Hub settings.

     

    for the DVR generally set a device identifier address of between 159-200

     

    If you speak to maplins tech support they will do it for you very often 'receipt needed'.


  5. The lesson here is deal with official outlets, yes it may cost a little more, but then you'd not be stuck now would you.

     

    Call a local technician out to resolve it for you ask thm if they deal with Videcon before you call them out.

    As a dealer installer I find Videcon more than willing to help technicians resolve issues with their product

    even if they weren't the original supplier.


  6. Client's place way too much financial pressure on installers to cut their prices and wonder why their installer disappears and goes out of business. Frankly That's it now, chuck it in the nearest river and get a new one. You can still get your HDD in the new one but.

     

    Areen't people wonderful they set the password as a security measure and wonder why manufacturer won't assist them to overcome the password, ARE YOU SURPRISED? Don't take it personally, thye just do that to stop their equipment being used thieves and people that buy used DVRs in suspicious circumstances. You explained that the password didn't work and frankly I know that sometimes happens so you are in a difficult position.

     

    My suggestion is to call out a technician that also sells that brand and show them the 'original bill of sale' they will probably get a code generated for you if they are satisfied you proved to be the legitimate owner which we have no doubt you are


  7. Hi, I am in the process of setting up a system to watch a pregnant Horse, I have a concept pro 701 RH but the previous owner chopped the cable where it went through a wall, I have a 6 wire cable, red, orange, green and brown, and a screened cable yellow and black, I'm guessing the screened cable is video, can anybody enlighten me to the other 4, I don't want to fire power into the wrong circuit!

     

    It also came with a concept pro VA-KBDPRO+ controller, minus power supply and connection lead, anyone have a spare one?

     

    I have set up much simpler systems and have always had good results, but having phoned videcon I wasn't impressed with the talk to your local distributer!

     

    Many thanks

     

    Bob

     

     

    Don't be too hard on Videcon, they are set up to speak to resellers and distributors, they aren't set up to speak to everyone that buys their products. Speaking to the general public would effectively flood their lines and they just haven't got the staff to deal with that.

    As a dealer I have found their help invaluable which is one reason I buy UK imported products, clients can benefit from that support

    via myself. Very often the dealer will know the answer thus reducing the load on Videcon. Your original seller should have given you the confidence to speak directly to them otherwise why else would you buy from them?

     

    I love Videcon products they are really easy to get good results with.


  8. Hello,

     

    I need help in finding or resetting the Admin password for the LTS LTD8316T-FA DVR. I can access as user1, but; need to reconfigure settings.

     

    This is a customer owned (new restaurant, inherited from previous restaurant) DVR and I told them I would try to help.

     

    Already tried 111111, 11111111, 123456, 12345678.

     

    I'm impressed with the knowledge base of this forum and am hoping to find a solution here.

     

    Thanks!!!

     

    Unlikely that user1 has full admin permissions but even if it does only admin account can change the admin password so its a reset unless you stumble across the password.


  9. Yes to get the best out of a dome they need careful and regular cleaning. They suffer terribly from water spots and left untreated these can corrode the polycarbonate and become permanent. (this is a phenomenon I have noticed more and more as rain becomes more corrosive) Clean polycarbonate with mold soapy water and a CLEAN LINT-FREE CLOTH Never use a wash leather or Vileda

     

    There are perspex cleaners on the market but repeated use results in fading.

     

    I'm not keen on dome cameras myself but they have their place and uses. They are mostly not desined to be mounted on walls or vertical surfaces especially where the are not sheltered. If they are mounted the intended way you always get that gravity water spot.

     

    You may have also noticed that this type of camera is often supplied with a cotton glove so that alone should indicate they require careful handling.

     

    NEVER touch the inside (or outside) of a polycarbonate dome with bare hands or if you do clean it as soon as you can afterward

     

    267246_1.jpg


  10. You have IR clicking in so the camera is getting power but how many volts.

    You tried swapping out the cable and the baluns at both ends and there was no difference? Yes/

    Have you tried a different camera on that line/channel?

     

    I am thinking the camera might be at fault but usually thats unlikely if this is a new installation. Most common is a faulty single balun but you eliminated that but you video signal is not getting to the DVR.

     

    If you have a field test monitor test with seperate baluns direct to a BNC monitor remove the camera connections and send a test card from the camera end to the DVR and see if it displays if it does the line is okay it's the camera (Probably)


  11. Well, if those lines had been there from day one, I would say you are using a rear view camera (you know, the ones you use on cars, trucks, etc).

     

    Maybe you turned on an option to display those lines somehow on either the camera or DVR?

     

    Thats exactly what I thought when I saw them ? wierd

     

    It may be some form of intelligent analasys zoneing

     

    I would take the camera down, bring it in and leave it in the airing cupboard for a week or so as moisture may have got into the OSD controller.


  12. Yep just clean the polycarbonate dome with mild soapy water and dry with a terry or microfiber cloth.

    Try not to leave fingerprints on the polycarbonate dome as they do have a tendency to hold natural oils from hands.

    They also scratch easily of they are cheap.

     

    I know this will sound patronizing but it isn't meant that way. Check to see if the protective film has been removed and don't feel stupid if there is still one on there because I have seen many cameras that still have their protective film attached mostly I am called out to these with the description the lens has some dark areas, whats happened the clear film has started to peel and has become dirty.

    It's ridiculous I know but people often leave these protective films in place.


  13. VGA has a more complex signal and therefore a better picture. Your TB would definately offer a better picture either using VGA directly or HDMI if available, you then select the appropriate input via the TV's remote VGA is sometimes called RGB, VGA or PC depending on your TV or if using HDMI select the appropriate HDMI input. I like using VGA in preference to HDMI for one simple reason, the VGA plug has securing screws, it's that simple. HDMI connectors have a tendency to either pull out, or break.

     

    If your DVR just has a BNC video out then I'm afraid you have no other choice.


  14. if you can install one into a computer you can do so on aa DVR yourself. some will format immediately and some you will need to actively format but it's not difficult. Before you buy another HDD establish if it's a sata or IDE and replace it with an appropriate hard drive. Handle the drive carefully and no hard knocks, Be aware of static electricity and take precautions to avoid static electric discharge.

    The internet is full of articles about dealing with the dangers of static discharge.


  15. Regardless of the DVR (s) or the HDD capacities which are relative to the lenght of time they will hold recording, but there is also the type of recording settings to the cameras. If they are ALL set to record continuous then it would be aLOT less than if they were set to record only on detection of movement in one of two or more ways either through pixel changes or from PIR devices (alarms) or switches attached to doors etc.

     

    In a place like a college it will be almost impossible to estimate so the only way you are going to know it to try and recover the footage you require as quickly as possible. It may be that the system has fallen into disuse or it may be that they take regular DVR backups at regular intervals (which in my opinion may well be the case) In that case, you may well be lucky or unlucky according to whichever is appropriate, since people don't always reveal their TRUE motives on here. Lets just give you the benefit of believing waht you say at face value and I's say ask the authorities as soon as humanly possible.

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