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puppyfrog

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Posts posted by puppyfrog

  5. Posted

    Hello everyone,

     

    I have a few Q-See QNC7006B cameras that I purchased a couple years ago. Here is a product link:

     

    https://q-see.com/products/weatherproof-720p-resolution-100-ft-night-vision-qcn7006b

     

    They had an issue with an incorrect time stamp that Q-See posted a firmware fix for. This is where I found the firmware fix:

     

    http://qsee.custhelp.com/app/answers/detail/a_id/2887/~/qcn7006b%3A-(configtool)%3A-firmware-20160425-(fix-time-stamp-issue,-and-lens

     

    All seemed great until all three cameras would lock up a couple times a day. Can't access the camera at all - it requires a hard reboot. I contacted Q-See to see if they had an updated firmware or even a link to the old firmware (I'd rather have a time stamp issue on a camera I can use, than one that is inaccessible). There response was "With regards to issue, Unfortunately the cameras are out warranty , you need to purchase a new one."

     

    Anyone have any leads on a working firmware for this model? Does anyone know what the Dahua equivalent of this cameras is?

     

    Many thanks!

  6. Posted

    Just received my 8-channel nvr from Q-See. I contacted them and they were nice enough to upgrade me to an 8-channel nvr after receiving the 4-channel nvr from Costco. I filled out an RMA and paid for shipping back to them. They shipped out this new 8-channel nvr.

     

    Q-See, thanks for hooking me up after the fact! I got lucky this time. " title="Applause" />

     

    205837_1.jpg

     

    lowpro, how did you manage that? I spoke with Faith in customer service and Jose in sales and they wouldn't help me with a upgrade, even when I was willing to pay. Can you let me know who you spoke with?

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