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Posts posted by baspinall

  1. I have two customers that have 20 & 14 cameras. They all need to move to the Hik - Connect platform. I know that I have to upgrade each ones NVR's firmware first as they are older versions.

    My question - Is there a way to string firmware upgrades to the cameras or do they all have to be done one at a time? I'm guessing the later. Also, is it imperative to do each firmware version upgrade in succession or can I go right to the newest version? I'm also guessing the later but wanted to check.


    TIA - Brian

  2. I am confused on this. I know Hikvision has done away with the HiDDNS way of doing things. I have customers on HiDDNS and they like to access video from home via browsers. It's getting to be a pain constantly updating plugins and explaining why they have to use Internet Explorer etc. I'd like to move everyone to the Hik-Connect way and be done with it but

    I emailed Hikvision and they tell me that " the saving of recorded video is currently not supported by Hik connect in the mobile app or IVMS4200 for the desktop. For exporting video, it means you have to do it at the NVR. the mobile and desktop apps using Hik connect do not support exporting video."?

    I don't get it? So I can no longer pull video remotely for my customers? They don't touch the NVR's and don't want to.

    Also, Can Hik-Connect be accessed remotely through a browser? I must be missing something.

  3. So I have a Hikvision 2132 2.8mm cam on a commercial site. Camera looks at a parking lot and walkway. Last night they had a car stolen from there. A flatbed came and scooped up a Yukon. My question is would an IR Illuminator helped here or should I be looking for a different model camera for this situation. The parking lot is approx. 150-200 ft from camera.

    2 snapshots attached. The White Yukon there during the day. Them loading in up that night.



  4. First off I am a newby to the technical side of the camera world. I have been installing them for years for a company but don't do much past just that.


    I am new to this NVR. I have only worked with servers for cameras in the past. A couple question if I may.




    1. Am I correct in assuming that the two LAN ports on this NVR can be used to connect POE switch's? I guess it just stops you at 32 cameras?


    2. Can I get two monitors to run simultaneously? I have a spot monitor I need to run and loop four camera feeds to. I also have a monitor that will show all the cameras (17-24 cameras so far). For the second monitor I can't use a PC with the VMS software it has to be a monitor. I was thinking HDMI for one and VGA for the second unless there are distance issues. Both monitors are roughly 120 ft. away from the NVR.


    3. I called Hikvision and voiced my concern about bandwidth issues. The highest upload speed we can get here is 12K. They said I should be ok ....... These cameras are all 3 & 4 meg. Seems that if I have three or four people accessing these at the same time I may have an issue. Your thoughts?


    Thank you for any insight. I have to install this system pretty soon.