omalleymso

Hey,

If your friend can see it and you cannot it is likely an issue on your end. Either the info in the phone is wrong or you are limited on data while in US. Is there any way you can get a public IP from the location? It is much easier to diagnose the issue with a public IP as opposed to the P2P connection.

You most likely arent going to get much quality on a PTZ with 250 euros :/ Sorry sir. The best product I have found with the most reasonable prices are from www.gess-inc.com

Good luck!

I made a few videos on how to port forward the main routers used by Comcast and AT&T. Nice and simple, pretty sure I covered all the bases. If I made some mistakes let me know!

Port Forwarding a Comcast Router

Port Forwarding an AT&T Router

https://www.youtube.com/watch?v=-y_oPxLtkuE

Good luck guys and feel free to ask questions here!

Here is a video I made on how to open ports for Comcast routers

I also made one for AT&T routers. The videos are pretty straight forward and walk you through all the steps as I do them with big blue arrows. Should at least make sense of what you are trying to get done in case your router has different menus at some point.

https://www.youtube.com/watch?v=-y_oPxLtkuE

Good luck guys and feel free to ask me questions here!

Then those cameras use less bandwidth or others are taking preference over them

You don't have good enough internet or phone signal to handle the camera bandwidth and bitrate requirements.

The problem is that your main stream is sent through a different port. The DVR or NVR that you use is configured to send sub stream through the TCP port access to your mobile device. It simple doesn't make any sense to send main stream quality video to a screen that cannot possibly be large enough for you to lose picture quality due to resolution. If your resolution isn't high enough on that image its your cameras in your setup. This video may help explain more.

Hey it sounds like it is a latency issue. Also you have to consider your data plans restrictions. A lot of data plans will throttle your bandwidth if you are using too much rapidly or it is outside of your standard usage. They think something suspicious is going on and they dial back your speed while they figure it out. It also could be as simple as you live far from your service tower and lose signal. Even certain houses just plain don't receive signal well. If none of that makes any sense feel free to ask more questions. I am a networking engineer and work for a company that uses all the same product that you are talking about. Also I made a few tutorial videos on youtube to help with iDMSS and gDMSS as well as our other camera viewing software. Check them out and see if hey help. Best of luck.

This youtube video walks you through all the steps and is quite clear on specific port information. Make sure you have followed all these steps and it should be working:

Hey I found some videos on youtube that may be able to help you with your situation. Best of luck!