track13

The app has been updated...now it is ok!!

I am trying to run the ezviz app on the S4 but when i try to do a live view i get this error message.

"Failed to play the video. Exception code:340401"

 

Playback is ok it only happens when I try to do a live view. Can any one help?

 

Hi, do you have solved? I have the same problem..

thanks

 

So am I on my Galaxy Note4, but starting today. Same error if I try the EZVIZ website from my PC. Was working OK yesterday, so maybe it's on their (HIKVISION's) end???

I tried with iphone 5 , 6 samsung 4, 5..but up to 10 days ago everything worked . They must have problems on their servers .. I have three cameras : one is ok and two : "error 340401" ...

I am trying to run the ezviz app on the S4 but when i try to do a live view i get this error message.

"Failed to play the video. Exception code:340401"

 

Playback is ok it only happens when I try to do a live view. Can any one help?

Hi, do you have solved? I have the same problem..

thanks