I have contacted the company I purchased my camera system from and they won't answer my problem. Can someone here help me to reset my password?  When I went to add a user, I was unable to and had to change the administrator login.  Recently I had some of my property stolen and am unable to log in to review and download the video to get law enforcement involved. 
  
I have a FLIR DVR & camera system, model D3316000. 
  
  
Thanks 
  
Warren