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sam_chk

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Posts posted by sam_chk


  1. Hi Team,

     

    Need your help. Bellow is the specification:

     

    HikVision : DVR DS-7208HGHI-SH

    Firmware:v3.3.3. build 160716

     

    Setup: I have a ADSL2+

    dlink Modem: DSL-2520U_Z2

    Modem Lan IP: 192.168.1.1

    in DMZ IP defined: 192.168.1.2

     

    Modem is connected to Wireless router: Asus RT AC68U

    LAN IP of Router: 10.0.0.1

    WAN IP : 192.168.1.2

     

     

    DDNS: Hikvision and is working;

     

    Static IP for DVR: 10.0.0.2 ( I can also access the same using 192.168.1.2).. All the necessary ports on Modem/Router are open ( 80,8000,554).

     

    Ipconfig on cmd: show default gateway as 10.0.0.1

     

    Issue: I am able to access feed on 3G as well as in Home wifi via iVMS 4500. But when I try to connect on external Wifi, I am not able to connect and get error connection timeout. Though ports are open on external wifi.

    On Windows iVMS 4200, I get device offline error.

     

    Can you please advice what steps I need to take to resolve this. Thanks in advance.. if you need additional info, please let me know.

     

    Regards

    Sam

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