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securitron22000

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Posts posted by securitron22000

  1. Posted

    Hi,

    I am a cctv installer, I install dahua products, (supply and installation)

    I am writing to you because I have a problem with my client, I installed a NVR under ref

    DHI-NVR4232 with S.N: XXXXXXXXXXXXXXX. SmartPSS does not want to add the serial number of the NVR with:

    User Name: admin

    Password: admin

    Note:

    P2P setting: connect Success

    Intranet connection with ip address: ok with SmartPss (it works)

     

    But problem for remote connection with serial number and QR code:

    SmartPss: message: failed to add device XXXXXXXXXXXXXXX!

    IDMSS lite: Connection Failed (with Iphone When i scan QR code)

     

    This is not the first time I install dahua with P2P, I have done at least 50 times. But with this NVR I think there is a problem with its serial number or firmware

     

    Info:

    Record Channel 32

    Alarm In 4

    Alarm out 2

    System Version 3.200.0000.0

    Data soft 2015-07-14

    Web 3.1.0.4

    SN XXXXXXXXXXXXXXX

     

    Please help us,

     

     

    Best regards,

  2. Posted

    Hi,

    I am a cctv installer, I install dahua products, (supply and installation)

    I am writing to you because I have a problem with my client, I installed a NVR under ref

    DHI-NVR4232 with S.N: XXXXXXXXXXXXXXX. SmartPSS does not want to add the serial number of the NVR with:

    User Name: admin

    Password: admin

    Note:

    P2P setting: connect Success

    Intranet connection with ip address: ok with SmartPss (it works)

     

    But problem for remote connection with serial number and QR code:

    SmartPss: message: failed to add device XXXXXXXXXXXXXXX!

    IDMSS lite: Connection Failed (with Iphone When i scan QR code)

     

    This is not the first time I install dahua with P2P, I have done at least 50 times. But with this NVR I think there is a problem with its serial number or firmware

     

    Info:

    Record Channel 32

    Alarm In 4

    Alarm out 2

    System Version 3.200.0000.0

    Data soft 2015-07-14

    Web 3.1.0.4

    SN XXXXXXXXXXXXXXX

     

    Please help us,

     

     

    Best regards,

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