mit

Got it solved then.... by resending it back to the webshop I bought it.... and they had to sent it to dahua.

Never got an answer on what the issue was, sorry.

Since a week, it was broken again, no more network connection... already on his way back to dahua.

Hopefully when I get it back it works again, and keeps working.

Hello I bought a model VTO2000A Videophone intercom. I accidentally Entered the wrong password three times. Unfortunately I can not get in because i scive blocked user. How can I return to factory reset?

very kind people who want to help

thank you

hard reset could be done by pressing 5 times the anti theft button they say...

Second thing: power on the unit, while pressing the ring button till white nameplate starts flashing

good luck

Since a day my brand new VTO2000A-2 can't be configured throught web interface ??

It's also not detect by the configtool, but still I can ping it ??

at the back from the outdoor post VTO2000A-2, at the white connector there's a blinking green/yello/red light

someone any idea on how I can get it back running ???

already did a hard reset of the unit, power on while holding button.. but still issue remains.