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phenom

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Posts posted by phenom

  1. Posted

    Hello guys,

     

    First of all there are my devices information :

    Model : DS - 7208HWI

    Version : 3.0.0

     

    I'm trying since 1 week to connect 2 of my hikvision boxs to the hik-connect application. But when i enter the serial number of my devices it's tell me that they're offline...

     

    I was using "IVMS-4500" application with ip/domain system but it's not the best way for me ...(it doesn't work all the time i don't know why...).

     

    I got another Hikvision device which have the latest version and i'm able to connect this device with the application (very easly), so i guess it's a update version...

     

    But when i went on their website, i couldn't find any good version for my device... Nothing is easy with Hikvision...

     

    So my questions are :

     

    Is it a version problem ?

    What can i do to solve this problem?

    Do you have any link for the version i need to reach ?

     

     

    Thanks a lot for your help

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