JoBab

Thank you tomcctv!

That was exactly what what my issue was.

Thanks a million!

Have a great day!

Good Morning,

I have had a KGuard SHA 104 for years. Recently I changed internet providers.

I had to go through the whole port forwarding thing to get the cameras to show on my app again.

This works fine as long as I am at home, however, as soon as I am somewhere else I can open the app but as soon as i try to look at the cameras, the app closes.

I've tried using a different app like VMeye and same thing. Works at home but not anywhere else. This happens both on my phone and my husbands as well.

Did I do something wrong when forwarding the ports? I'm just not sure where to go from here. Any help would be greatly appreciated.

Have a nice day!