Jump to content
Sign in to follow this  
amsmt

Maintenance Agreement/Contract

Recommended Posts

Does anyone offer a maintenance contract to the customer when they purchase a system? I have thought of ways to do structure this, and am looking for input. I am thinking you could base it on:

# of cameras ($5 per camera)

# of visits (Annually to quarterly...)

 

I am trying to find out how to structure it so it is a value to the customer, and also makes $. I think this could be a great way to generate some repeat business and keep in touch with customers.

 

Thoughts?

Share this post


Link to post
Share on other sites

Does anyone offer a maintenance contract to the customer when they purchase a system? I have thought of ways to do structure this, and am looking for input. I am thinking you could base it on:

# of cameras ($5 per camera)

# of visits (Annually to quarterly...)

 

I am trying to find out how to structure it so it is a value to the customer, and also makes $. I think this could be a great way to generate some repeat business and keep in touch with customers.

 

Thoughts?

 

Offer 2 different options at the end of your standard warranty period.

 

1. Preventative Maintenance agreement - 2 - 4 visits per annum, clean, adjust , test and report any faults found in a maintenance report with itemised cost to repair any faults.

 

2. Comprehenive maintenance agreement, preventative maintenance visits + rectify any faults at no additional cost. Go back to back with extended warranty from your equipment supplier.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×