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kamulee6

login Problem

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Guys,

 

this problem been long time i can't solve also the CCTV installer keep making excuse claiming that my router have problem to login. "Login fail: Can't connect to EDR server, please contact with your Network Admin for assistance."

 

i register in dyndns.com to get a user name.

i setup the router vitrual server 192.168.1.200, port 81 and 9000. (as previous the installer set many port)

when i check in open port website port 81 is open but 9000 is not, i using everfocus brand machine. is that only 1 port - port 81 require?

 

in the router there have a port triggering setup, is that i need to setup port 81 into it?

 

can anyone advice me? please.

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Enter IP address (192.168.1.200) DMZ in your router. Then try to connect to dyndns domain. See what the results are.

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Enter IP address (192.168.1.200) DMZ in your router. Then try to connect to dyndns domain. See what the results are.

 

Jimmy,

thanks for the advice. I saw in my router there have DMZ host and i follow your advice to enter 192.168.1.200. will test again later. thanks.

 

Update: Reboot the router, update the ip address in dyndns account. Just tried to login to xxxxxx.dyndns.org:81 but still having same message.

 

in DDNS i have put http://xxxxxx.dyndns.org:81, user and password will be same as EDR.

 

what will be the problem?

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are you able to see the DVR on the local network?

 

if so you can use www.canyouseeme.org to verify that the ports are opened and forwarding to the DVR properly

 

i hope this helps-

 

steve

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