jbtelco 0 Posted September 7, 2011 I have a GEN IV model G4-764 DVR mfg: 8-20-2007. I can access the dvr through my home network IP using the dvr viewer software but I cannot connect from the internet IP? Share this post Link to post Share on other sites
tracenet 0 Posted September 7, 2011 jbtelco, try to open ports TCP 37777 and UDP 37778 on your router/firewall and the software client should be able to connect to the DVR from the Internet. Share this post Link to post Share on other sites
jbtelco 0 Posted September 8, 2011 I opened ports 37777 & 37778 in the router. Still no response from the DVR ? Share this post Link to post Share on other sites
