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neodeath

unable to view cctv online from different country

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hi guys,

 

i have a cctv in malaysia configured for online viewing, however

when i try to access it in singapore i am unable to do so.

 

the odd thing is i can access the online cctv in malaysia and it works

 

anyone know why?

 

and how i can fix this?

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This is a fairly complex issue, but for starters:

 

What make/model of DVR are you accessing?

What method do you use to view it (e.g. web browser, application, remote control)

What ports are used to view the video and control it (these are the ports open on the firewall).

What sort of ping times do you get to/from the site from each country?

What type of error are you getting?

Do other applications or services run?

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