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DVR Remote Desktop login trouble windows 7

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I am trying to login to my remote DVR with DVRremotedesktop software available to download while accessing the DVR through browser. It is working fine with windows xp. Is there any solution for this error. Is there any other opensource software I can use alternatively for this. Help Highly appreciated.

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the brand name is Felix.

 

I tried to login through DVRremoteDesktop (free software for remote vieweing). in windows 7 its not getting logged in. But it is getting logged in fine with xp. And some times the same software shows runtime error.

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