lindsayspop 0 Posted August 1, 2013 I have a used Pelco DX8100 series HVR that I bought for use at home knowing it was way more machine than I needed but thinking the durability and design would make it a worthwhile investment. After getting it operational thanks to the help of Pelco's tech department I installed the iPhone app and webviewer client software from Mobideos that is the only developer that Pelco says provides the interface needed for remote viewing. After some fits and starts we got it connected and working fine but the connection seems to drop out occasionally, causing the ability to view remotely to be lost. I checked the Auto Reboot setting on the HVR and deactivated it, reset the HVR and rebooted the embedded Windows XP computer that drives the system. That helped for a while but lately I've been unable to log on via the internet, either through the iPhone app or the webviewer. I talked to my IP and they checked network strength, packet traffic, etc and said they couldn't find anything that would cause the problem. The IP address hasn't changed to cause a connection loss. The app developer tried to log in using my password info and couldn't connect from their servers directly. Pelco didn't identify any other features that might cause the problem and suggested I download Wireshark to test the system. Haven't waded into that yet because it looks pretty involved. Do any of you pros who use this device have any suggestions (other than sell it since I'm in over my head) that might cause this issue. Thanks, Phil Share this post Link to post Share on other sites
