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2mp camera using PSS software

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Hi all,

 

Could anybody assist with the below:

 

I spoke with technical team who supply the equipment, earlier today. I currently have setup a x3 ip camera to a 4 channel 4POE NVR unit. The 1.3mp camera work fine set on Main Stream but the 2mp ip camera does not. When i change it to Extra Stream it works. So i changed it back to Main Stream and i noticed that the time had frozen.

 

I logged in remotely and turned off the 2 1.3mp camera to check if there is a bandwidth issue. But the one 2mp camera still does not work on Main Stream mode.

 

Does this make sense, can anyone advice?

 

Many Thanks

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Hi,

 

The company have said its a fault in the firmware and that they are going to update this for me remotely on Thursday.

 

Many thanks for your reply.

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