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dvr works within LAN but not WAN

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Why is that?

I can ping dvr within LAN, computers connects to dvr easy, without problems, I can see image from cameras, but when i try to use external IP address i see message "Can't find the device"

Very weird

Why does it connect to internal IP address but can't connect to external????

 

This is Qvis DVR, i did port forwarding, ISP is Virgin Media.

Last year I connected same DVR here, and it worked prefectly.

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Try connecting from an actual external source..like a cell phone on cellular data...you might be having a nat loopback issue.

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Not usually the case with Virgin Media.

You may have incorrectly entered your DDNS address either in the DVR settings or on your device.

 

Try entering your current public IP address in plave of your DDNS hostname and if that connects you made an error entering your DDNS hostname either at the DVR or the device.

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