bekax5 0 Posted January 14, 2016 Hi all. I am experiencing some sort of problem in my DVR (Dahua DHI-HCVR5108HE-S2). It has been bought around 2 months ago, and I've noticed a pattern, during the day ~08.00-18.00 the DVR is functioning abnormally crashing each 10 minutes... Every single day actually. Very strange to happen only between this time... I can see this happening in the 3 weeks of recordings that are in the HDD. I could find in the log the following error: Reboot symbol: 0x04 Reboot type: Reboot with security (translated from native language = something similar ) What could be happening? Solutions ? Share this post Link to post Share on other sites
the toss 0 Posted January 15, 2016 It's only 2 months old - send it back to where you got it for a refund /replacement Share this post Link to post Share on other sites
bekax5 0 Posted January 15, 2016 It's only 2 months old - send it back to where you got it for a refund /replacement Acoording to the picture, would you say it's a buggy version? Looks very strange behaviour, every day at the same time Share this post Link to post Share on other sites
Securame 0 Posted January 15, 2016 Try changing the time on the unit by a few hours for a few days, and see if the behavior remains the same (reboots every 10min between 8 and 18h) or it changes. Like, today at 11:00 make the time 23:00, so the unit (and the recordings) are 12 hours ahead of time. If it still does the same at 8-18, I would be worried. But if it starts doing it from 20-6, I would assume that the problem is not with the DVR, but with your power/a source outside the DVR. Whatever your business is, you might have something external to the unit that makes it do so. Share this post Link to post Share on other sites
bekax5 0 Posted January 15, 2016 Apparently I got it solved. It was one of 2 things, since I don't have physical access to it at the moment, I sent someone there to fix it. 1. Power was not stable, since I have put it right now after an UPS. 2. One of the cameras was not stable, since I disconnected the one who had worst signal and looked like was giving its last breaths I might get an exact understand of which one of those two was making the recorder to reboot by next week... Share this post Link to post Share on other sites
Securame 0 Posted January 15, 2016 I would bet on 1. The power on the place where the system is installed is probably not so good, and it gets under heavier load at work hours. Probably the unit was crashing only on work days, and not on the days when noone was working at the place. Share this post Link to post Share on other sites
