kc7gr 0 Posted April 9, 2016 Fellow techies, I've posted a similar question to FLIR tech support, but I'm hoping posting the question here will get a quicker response. I have a pair of FLIR PTZ domes, model N336ZD1, which I need to reset to factory defaults (as in resetting even the 'admin' password to default). I've tried doing this through the camera's web interface (good thing I set up another account with admin-level access!), but it doesn't seem to help. FLIR's only suggestion so far was to link me to a copy of the IP camera manual, but the example page they showed for resetting to factory defaults looked nothing like what the camera's web system was giving me. I thought, perhaps, updating the camera firmware would clear the configuration. Unfortunately, I've been unable to locate the firmware file despite over an hour of searching on both FLIR's support site and Google. I like the way FLIR does their hardware, but, dang it... The best hardware in the world is useless without decent support! Any help? Thanks much. Share this post Link to post Share on other sites
