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Hikvision DS-2DE4220IW-DE PTZ Vertical limits?!

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Hello all,


I was wondering if anybody knows how to increase vertical tilt (upwards) of the Hikvision DS-2DE4220IW-DE PTZ camera?


Mine currently says (T00) when tilted up to it's maximum height yet, I have seen videos on Youtube with the same PTZ reading in minus numbers eg: (T-31) and are clearly pointing upwards towards the horizon.


As i want to keep an eye on a raise up area this would be ideal.


Does anyone have any tips on how to achieve this?


Best Regards,

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