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newbie help needed please

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Hi there I currently have an avtech 16 channel cctv model number 708h

it currently wont boot to the main svreen seems to be stuck on system initialis

I have tried the hard reset method using the 2 pins on the motherboard and when it reboots it comes up with reset default but goes no further

does anyone know how to get past this please ive downloaded new firmware to see if that would work but I cant get past that screen to load it up

any help would be appreciated many thanks

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