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Pacom NVR

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I have a 2 year old pacom NVR installed at a clients premises with 12 existing evonets.  i tried to add 2 dahua ip cameras to it but was unable to detect the cameras from the NVR interface. I have connected directly to the cameras from my laptop and all seems fine i have also made sure the onvif is on as well. RAS plus ip cannot detect it nor will the NVR itself. 

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