Lorex LHV2000 Stuck on Welcome Screen

[JonHC 0]

Hi all. I have a Lorex LHV2000 8 camera system which seems to have developed a fault. It started when I noticed no cameras were showing on the monitor and each window said 'No Disk'. Also, the fan in the DVR wasn't running. I rebooted the DVR which started up, fan running. When the camera 'windows' came up on the monitor, they were blank again and the fan stopped running. I did a bit of research and there appeared to be 2 possible causes, either a hard drive failure or the power adapter needed replacing. I had another power adapter the correct voltage and amperage to try which I did, and everything seemed to work fine, I could play back previous recordings without issue so assumed the hard drive was ok. I shutdown the DVR so I could tidy up the cables and I reconnected the power adapter to the DVR and started it up. Now, it only gets as far as the welcome screen which stays like that for a couple of minutes, reboots and continues this cycle. So I'm not sure what's going on now and wondered if anyone has had a similar issue. I've been on the Lorex support website, but there's nothing there covering my problem.

Any help would be fantastic as I'm pretty stumped and I'm a bit reluctant to buy a new hard drive if that isn't the problem. I've checked the hard drive cable connection and it's good.

Thank you.

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