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 Post subject: floureon email setup server keep failing or wrong username
PostPosted: Sat Jul 09, 2016 10:36 am 
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hi i got floureon dvr box and sky broadband and cant get the email option to work ive tried everything i managed to connect it to my phone and can watch from anywhere with internet but some reason the e.mail smtp keeps failing i but smtp.gmail.com port 465 my e.mail address. also open all ports on sky router and firewall , failed to connect to srever or wrong username password and i know its correct, any idea, i find it hard to beleive its faulty box cuz the box sends information to my phone its just e.mail and i open pop3 service etc in my gmail too
please help


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 Post subject: Re: floureon email setup server keep failing or wrong userna
PostPosted: Sat Jul 09, 2016 10:59 am 
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Hi. Are you using a gmail account ?


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 Post subject: Re: floureon email setup server keep failing or wrong userna
PostPosted: Sat Jul 09, 2016 11:07 am 
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tomcctv wrote:
Hi. Are you using a gmail account ?



Yes personal gmail account


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 Post subject: Re: floureon email setup server keep failing or wrong userna
PostPosted: Sat Jul 09, 2016 11:48 am 
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safeabz wrote:
tomcctv wrote:
Hi. Are you using a gmail account ?



Yes personal gmail account



Hi. On your dvr have you entered 8.8.8.8 under secondary dns


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 Post subject: Re: floureon email setup server keep failing or wrong userna
PostPosted: Sat Jul 09, 2016 12:00 pm 
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tomcctv wrote:
safeabz wrote:
tomcctv wrote:
Hi. Are you using a gmail account ?



Yes personal gmail account



Hi. On your dvr have you entered 8.8.8.8 under secondary dns


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 Post subject: Re: floureon email setup server keep failing or wrong userna
PostPosted: Sat Jul 09, 2016 5:36 pm 
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Yes i done that primary and secondary as 8.8....
Still no luck


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 Post subject: Re: floureon email setup server keep failing or wrong userna
PostPosted: Thu Nov 17, 2016 3:27 pm 
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Hi

Have you sorted as i am having the same issue.

I am speaking to there support but they haven't a clue. I have upgraded the firmware but still the same.

I know that all the settings are correct as i have a SMTP relay server at home and can connect and telnet from any other device so i know there is nothing wrong with the settings. I believe the issues is with the firmware but they wont accept just wondered if you had sorted your issue?

Ta


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 Post subject: Re: floureon email setup server keep failing or wrong userna
PostPosted: Mon Dec 12, 2016 2:26 am 
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hi I also have the floureon h.264 dvr and cant get the email notifications working, tried lots of different accounts with no joy, want to use my gmail acc preferably, all other functions work ie remote view and download.

I have emailed floureon support for latest firmware.


dvr model no is D6007D-F
Firmware - v1.0.1.3098 28/7/15


Simon


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