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 Post subject: Hikvision NVR DS-7616 Virus
PostPosted: Thu Sep 13, 2018 2:43 pm 
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Joined: Sep 2014
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My NVR is pre-populating:
Device name
Camera name
with ++++++++++

Therefore I am not allowed to access or select my cameras.
Motion detection email is from ++++++++++++++
But that is not what I have in my email setup.

I did a factory restore then
I upgraded to the new version 4 and still the same problem.

Thinking it is a virus.
How to fix ?


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 Post subject: Re: Hikvision NVR DS-7616 Virus
PostPosted: Wed Oct 10, 2018 2:15 pm 
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There is a software tool to re-create a system security key password using the serial number and system startup date. I cannot find the link for this download.
SADP does not work and also needs a password


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 Post subject: Re: Hikvision NVR DS-7616 Virus
PostPosted: Tue Oct 23, 2018 5:30 pm 
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Problem identified - a virus in the GUI interface - not in the os

If the nvr is started up going through GUI wizard, then the virus takes control of the nvr and not allowing any change or configure.

If the nvr is started up and EXIT the GUI, then the nvr is normal with user control

Working with Hikvision R&D to fix the issue.


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