Can't access from Smart PSS or other application

Hi,

i can't connect to DVR from application... everytime i try do add my recorder i receive message like "Time out".

software version is: C4.02.R11.00000115.12201.130700

Everything work fine vie internet explorer and htcp port 80, but i want to use Smart PSS on PC and dDMSS Lite i phone.

I was thinking that port forwarding is bad but i check and port 37777 is open. I add reciver to DMZ section and change TCP port to 6036 but still i receive Time out.

I don't know what can be wrong.

Any ideas?

And sorry for mistakes i don't know english very well

Hello. You might not have sufficient bandwidth at the location to upload the camera videos.