shaywood

I use Smart PSS Surveillance Pro to remotely view a Swann system and 2 Amcrest CCTV systems. SmartPSS works great on my desktop.

I have installed the QC View, Amcrest and standard Smart PSS versions on my dad's laptop so he can view the systems. Setup is easy and everything works great - for a day or so! Then, the program will load fine, but the program no longer lists any devices. It's like they disappear from the device (configuration) area.

I have reinstalled the programs individually several times and eventually, in a day or two, the same thing happens. Any ideas?

Any suggested free alternatives that can be used to simply view these home systems (not controls needed, just view).

For the past several years I have used a Q-See QC804 with 4 720p cameras to keep an eye on my house. Overall, I have been very pleased. One BIG problem in the Pacific NW is rain. Recently I noticed a Night Owl system that uses heat and IR to record motion.

What recommendation would you have for a replacement CCTV/NVR system for my situation?

Can anyone recommend a 1080p camera upgrade that will work with this NVR? One of my 720p went out.

I'm replacing a 720p IP Camera that went out. Can anyone recommend a comparable camera that is wide angle and will work with my POE Q-See NVR?

I have found someone trying to break into my vehicle while reviewing motion events via Internet Explorer. The interface has an option to take a snapshot while viewing the motion event, but no way to download the clip. How do I do this?

Shawn

I was finally able to get it to work by messing with the compatibility view setting in IE 11 and adding URL to trusted sites. Easiest way is to just disable Enhanced Protected mode.

You're right, it's been out a few months. In Chrome, I can view the video live via QuickTime plug-in, but can't do playback.

Seemed to be able to figure things out. First, I had been accessing my NVR using a DDYN address instead of the actual IP address while at home. Used the actual IP address and it worked better. I still had problems with no PLAYBACK button showing up. I went into IE's Settings -> Compatibility View settings and added the IP address for the NVR. Next time I accessed the NVR it installed a playback script and works fine.

Really like the new firmware update for QC804, which runs great under Windows 8. However, today I upgraded to Windows 8.1 and now I can't see the cameras. Anyone else? I even reloaded the operating system, upgraded to Windows 8.1 and accessed the NVR again. QuickTime installed under Chrome, but still no picture on Chrome or IE 11.

Any ideas?

If you have this NVR you might want to visit Q-See's website. There is a new firmware that provides a much improved interface and compatibility with Chrome.

I just performed a fresh Windows 8 install on my PC. I downloaded a current version of PSS from the Dahua site and installed it. When I open the program I get a message stating there is no disk in the drive. I can continue past the error message. Any idea how I can fix this. I ran the install program as Administrator.

Shawn

Anyone else with a QC804 running into this problem.

Any way to do this using PSS software?

I'm running Internet Explorer 9 and 10 on different PC's. I use two DVR's a QC444 and QC804. When I log-in to the Web Service and click on the "search" button, I get a pop asking if it's ok to leave the page. I always say yes. The box disappears, but I can't get the search pop-up screen. All other features appear to work correctly. Any ideas?

I found it on their FAQ section under Support.

If your still following this post - I see Q-See has a firmware update for the QC804/8/16. Not sure what fixes are included.

Can I ask what you mean by CMS?

I've noticed since upgrading my pc to Windows 8 running Internet Explorer 10 there is problems viewing the Web Service that came with my QC444 and QC804. Everything works for a bit, but soon I can no longer view the streaming video and all the links (titles) to buttons look weird, ie. RecQuery instead of Search. Any idea why? I have tried uninstalling the explorer add-on, but the problem comes back.

Shawn

AaronHolio, how were you able to access the camera settings directly? I recently setup Blue Iris to monitor my QC804 cameras directly. Used a pre-configure setting for Dahua cameras to access the video streams directly from the IP cameras. I was looking for an alternative that would not show motion during rains (which is all winter in Oregon).

Shawn

Hello. Unfortunately I can't get it to retrieve (connect) to my QC804 NVR.

Good suggestion, but exactly WHICH setting is it

I'm viewing a QC804 NVR on a TV. How do I disable the pop up alarm status Window the pops up every time there is motion on a camera?

I have a lot of rain in my area and the standard NVR motion detection doesn't work well. I would like to try Vitamin-D or another motion detection software with my QC804 NVR. Has anyone successfully set these up?

I'm trying to properly set up my motion detection email alerts. The NVR properly records a few seconds before the activation, but also seems to be sending me an email picture from BEFORE the activation. I want to record video before the activation, but want to email a picture at the time of the activation.

shawn