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CHOPRAMO

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Posts posted by CHOPRAMO


  1. We have installed a DS-KH8350 WTE1 indoor monitor with 2 no.'s DS-KV6113-WPE1.

    Everything works well except that even when a call from the door station is picked up on the indoor monitor, the HIK-connect app on all mobile devices still keeps on ringing. We have updated the firmware of the indoor monitor as well as updated the HIK-connect app. However the problem still persists.

    Any help will be hugely appreciated


  2. First - you said you are able to view the cameras on your pc and phone. Does that mean you are able to view them remotely?

     

    If yes, there is No Problem.

     

    However if you aren't able to view them remotely then you need to do ONE of two things

     

    1. Forward "device port" - 8000 (by default) and "http port" - 80 (by default) to the IP address of the DVR

     

    OR

     

    2. Activate HIKCONNECT in the DVR menu and connect through that.


  3. Need some help.

     

    I have come across a Samsung DVR HRD-E430LP. I don't know how to get the CMS software for the same.

     

    1. Can anyone provide a link to the CMS software?

    2. Does anyone know the default user ID and password for the DVR?

    3. Does anyone know how to reset the DVR if the password is not known?

    4. Is there a software for Mac OS to view the DVR?

     

    I shall be extremely grateful if anyone can help.


  4. We have 3 no.'s Hikvision NVRs 7616 NI E1 installed. Each has 16 no.'s DS2CD 2110 Fi cameras attached.

     

    We have observed that one of the NVRs randomly freezes. The cameras are connected to a gigabit switch. The frame rate is 15 and the bit rate is 1280 kbps. The problem is not related to any one NVR. Any one of the three randomly freezes and had to be switched off and on.

    Has anyone else faced and solved this issue. The firmware version is V3.4.92 build 170228 and the encoding version is V5.0 build 330228


  5. I recently dropped a PTZ camera from a height of 10 feet. It is a Hikvision outdoor analog PTZ.

     

    On installation it worked fine for a couple of days.

     

    However, now it only zooms occasionally. The panning works just fine.

     

    When the PTZ is switched on the lens zooms. However, after that the zoom works intermittently.

     

    Is there a connection that I can check on the module or something else that I can do?

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