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Everything posted by ando

  1. Yeah, that is true for the cases with human guard at the VMS. Sometimes we would like to "disengage the autopilot" to use the manual control without interruptions. There are several ways to implement it when VMS is involved. I think the disabling event control simply by touching the PTZ controls is not a good idea as the unaware guard may actually miss the important event by frequent manual operations of PTZ, unwillingly. I guess, the cleanest way would be to do it as they do it in airplanes - have a dedicated button to enable/disable autopilot. We could have similar button in VMS (next to PTZ buttons) to disable events control over presets. When pressed, it would send an URL command to the event source camera to disable the PTZ command messages to PTZ camera. At the same time, the other responses to the alarm may still be active in VMS, such as warning beep sound, etc, to let the guard know that there was a motion and the guard would then choose to respond to it by manual PTZ or ignore it if something else is more important.
  2. Forgot to mention one thing: For that given scenario, make sure the camera A has Digital Input/Digital Output hardware interface available. Many of ACTi cameras (especially cost-down product line) do not have DI/DO. However, you could use Video Motion Detection as well (available in all ACTi cameras regardless of price range). Scenario: Camera A detects motion, tells it to camera B, and camera B (PTZ) will turn and zoom into area to see the intruder from another viewing perspective.
  3. Basically all the ACTi cameras starting from ACM-generation: ACM-xxxx, TCM-xxxx, KCM-xxxx, Dxx, Exx. The feature in the camera is called Event Handler. In the scenario of panic button connected to the DI of camera A, to trigger the PTZ camera B to point towards the panic area, the steps are: 1. Log-in to camera B (PTZ) firmware: create preset points, one of them pointing towards panic area. 2. connect panic button wires to DI of camera A. 3. Log-in to camera A firmware & configure Event section: a) define the DI alarm mode to be high or low. b) define the URL command that describes "go to preset xx" c) define the target server (IP address of camera A) to receive the command d) define the schedule of event management Done! When panic button of camera A is pressed, the PTZ of camera B will turn instantly.
  4. It is camera to camera directly.
  5. I suppose the main value of such demo is the understanding of how cameras can work together over the network as a complete solution. For example, the panic button, connected to the DI of a static camera, can force a far-away PTZ turn and zoom into the panic area. You don't have to do the panic button wiring all the way to PTZ camera for that. Saves much of the hassle.
  6. Currently, there is no plan to have this feature since we seldom hear about this request and our current priority is the video quality on the camera side and reliable service on VMS side. For the projects that may require this feature, it is possible to pair KCM-8x11 with a third party video management system that has the video analytics with auto-tracking feature. Regarding SD card video management - it is coming soon. First, there will be an independent utility (somewhere Q2 2013), and later on (hopefully), it will be built into NVR3.0 directly.
  7. Ha. As an engineer, I do my best to occasionally provide straightforward information about product or solutions here. I have no idea about sales part. You guys are much better at it.
  8. From the aspect of video quality, think of KCM-8x11 as KCM-5611, but with extra capability to pan and tilt together with fast PTZ presets. While many manufacturers' PTZ design is somewhat slow (upon triggered PTZ preset, the camera would first run Pan and Tilt motors, when done, then run zoom motor, and when that done too, then do the auto focusing, sometimes taking more than 10 seconds, especially in low light), KCM-8x11 preset works instantly (all 4 motors of pan, tilt, zoom and focus run at the same time) and the intruder will be captured in a second. That is achieved by ACTi designed KCM-generation ISP that fully controls all the hardware of the camera. To sum up, KCM-8x11 = low light quality of KCM-5611 + instant PTZ presets.
  9. This is KCM-8211 package label, for your reference.
  10. Product will be listed on the website about 1 week before its formal release (ready-for-shipment). For example, a product that will be ready-for-shipment at the end of January 2013, might not be listed on website today yet. The regional sales representative or distributor can provide more accurate schedule for each product.
  11. KCM-8111 indoor KCM-8211 outdoor Same sensor, same ISP, same optics, just different casing. Both available in Q1 2013 already.
  12. Hi! http://www.acti.com/kb/detail.asp?KB_ID=KB20120327001 Download the pdf, and go to page 10 for URL commands to manage zoom and focus functions.
  13. In the past we used to have indoor bullets (like ACM-1511) and outdoor bullets (like TCM-1231). The new E3x series is so cost efficient that can be positioned as both indoors and outdoors (or semi-outdoors). For indoor and semi-outdoor solutions, you can go with the external pigtail (1) for your convenience. The installations under open sky could be done with one of the two: (2). using flex conduit (there is a conduit fitting in the package that has a size big enough to let RJ-45 pass through. It is identical to TCM-1231 solution. (3). use the existing connector, without flex conduit. Just remove the pigtail and insert your own cable and do the crimping on the spot. The camera comes with the light metal bracket - good enough for ceiling and wall for most cases. The optional heavy duty brackets for E3x are also available (TCM-1231 optional bracket). E series bullets are divided into fixed lens (E3x) and vari-focal lens (E4x) models.
  14. ACTi new bullet camera (E-series) has 3 cabling options at the same time: 1. use the pigtail connector that is connected to the camera already 2. remove the pigtail and pull your own cable all the way in through the same fitting that squeezed the pigtail. There is another RJ-45 connector inside the camera for that. 3. Use flex conduit fitting (included in package) and do the installation with flex conduit (like TCM-1231 style) instead.
  15. You may try to open the browser and type the following URL command to address bar: http://ip:port/cgi-bin/cmd/encoder?VIDEO_DN_IRLED=1 using camera's ip and http port number. The value "1" means: IR LED will be controlled by camera upon D/N switch. The value "0" means: IR LED status will not be changed upon D/N switch. If for some reason, the value was set to 0 (by accident?) in the camera, that would explain why the IR LED is not on at night. Upon successful URL command, you will get the report on browser's screen: OK: VIDEO_DN_IRLED='1'
  16. When I look at the image and the direction of shadows on the ground, there seems to be no IR LED illumination from camera at all. Is IR LED really working? Or is it blocked by something or turned off? Are you able to see the IR LEDs working at night by visual observation? Maybe you try "Save & Reboot" after all these changes? The image that you are having now is definitely not the right performance of the camera. Reference by ACTi http://www.acti.com/VideoClips/Video.aspx?vId=55 Reference from buellwinkle's youtube: If for some reason you cannot achieve similar video quality then it is either installation issue, settings issue, or some sort of camera failure. Either way, our online technical support should help you achieve the video quality as shown in reference video clips.
  17. Dear Kifaru, The recommended settings for your night scene would be: NIGHT PROFILE: AE Reference Target: 25 -> 15 Maximum Auto Shutter Speed: 1/30 -> 1/15 The other settings, keep them as they are. Day profile settings are all OK, too.
  18. Dear sawbones, The local storage capability will be available in KCM-series firmware version 5.08 (expected release date is the end of this month or beginning of August). For urgent requests, please contact our tech support at www.acti.com/chd Sorry for the inconvenience!
  19. Good evening! It seems to be IR light being amplified due to Auto exposure reference target is set too high for night profile. While limiting auto shutter speed to 1/30 and iris is already at the max by then, the camera will apply auto gain to achieve the target exposure, thereby magnifying the IR light reflection that originally was totally invisible. Actually, that camera does not need so high exposure target level. My suggestion: 1. Reduce AE reference target of night profile to somewhere 10~20, and you will find that IR reflection goes away, while the image is still nicely exposed (it is a megapixel CCD sensor after all). 2. Maybe also consider 1/15s shutter speed for such a static scene if you need better exposure. If you get nice exposure at AE reference target 10~20 together with shutter 1/30, then leave shutter at 1/30 to capture fast moving objects. As for the compression quality, the bitrate of 2Mbps should be optimal for 1.25 Megapixel resolution. Having 1.2Mbps may influence the video quality. If you need more assistance, please visit http://www.acti.com/chd for online technical support.
  20. Dual stream is designed to have 1 of each streams from the camera. To have 1 high quality stream for NVR and then an uncontrollable amount of low quality streams for web or phone solutions (depending on number of users) may put the camera at risk, as they are not designed to be servers for multiple users, regardless of the manufacturer. Of course, if you have a media server running on your web server, then it can take care of the stream distribution. The most common usage of dual stream is to reduce the CPU and memory loading of NVR server PC that handles a large amount of channels (~32 or more). While recording process of NVR may take less than 10% of computer resources (even with 64 channels), it is the decoding (NVR live view display) or transcoding (for mobile clients, etc.) of the videos for live view that consumes PC resources badly. With the rapid growth of "pixels" in IP surveillance, a PC industry is having hard time catching up with us. Even the best affordable computers (i7 generation) might have difficulties to encode 64 channels of Multi-megapixel H.264 streams, regardless of NVR vendor. It is where the dual stream comes handy. By taking a good use of CPU in each camera, it is possible to generate streams for recording and live view purposes. ACTi TCM and KCM series cameras all support dual stream. I believe many other manufacturers have dual stream, too.
  21. Hello! I believe there is a small misunderstanding about the usage of the camera installation kit. While being up on the ladder to adjust the camera, you will be connected only to that specific camera through the short Ethernet cable while having WiFi support for the mobile device from the installation kit. Which means, you would first unplug the original Ethernet cable of the surveillance system for the moment of viewing angle adjustment and later plug it back in when done. The other cameras of the system are not influenced at all. There is no need to set up anything - the installation kit will take care of the IP address assignment for the handheld device without changing the IP address of the camera (regardless of the IP and subnet mask of the camera for given installation site).
  22. It is recommended to use industrial switches (Hirschmann, Ruggedcom, Moxa, Schneider, Cisco, Siemens, Korenix, etc.) instead of consumer switches while building up a security surveillance solution. Any Class 3 switch that does not guarantee 15.4W in ALL PoE ports is not an industrial grade switch. With unstable power supply from PSE, several camera modules might stop working as a protective mechanism, including video, and only remain basic functionality (network adapter, ping works). With the unstable PSE, any manufacturers' camera might eventually fail, whereas the symptoms of the failure might be different depending on the design of the camera.
  23. Here is an article that explains why TVL is important even for IP cameras and how TVL can help you determine which multi-megapixel IP cameras are actually providing a good video quality. http://www.acti.com/KB/detail.asp?KB_ID=KB20101020001 The last chapter of the article explains how you can measure the TVL value of each camera by yourself, which also means that you can validate which manufacturers are providing true numbers. I hope it is useful! Thank you!
  24. ando

    No Solution

    Pain the ass to install, and when twisting the cover back on (on the domes) it moves the lens that you just aligned. KCM-7111 and KCM-7211 share the same external design concept as ACM/TCM-7411 - you can mount the device directly to the surface without rotating it, and the same goes for the dome cover.
  25. ando

    No Solution

    Forgot to add the sample clip of KCM-5111: 2032x1920, 8fps, H.264. http://www.acti.com/download_file/KnowledgeBase_UploadFile/KCM-5111_4MP_driving_day_3a_20101004_001.avi You might need a larger (extended) monitor to watch it as 1:1, otherwise your media player might scale it down to smaller size to fit your 1080p panel.
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