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Oh, and yes, have been able to before. The problem started after new year... **new information....recordings can only be retrieved within a 17day period (from the initial record date)

Just backing up a video file to DVD

Hello, Any progress on this topic?? I am getting the same error... paired with the error: Thumbnail download unsuccessful (e401) I do not believe it has anything to do with size of the file, as the same error occurs with any size file we try. Thanks in advance for any help!!