91lsman

Well, it stopped working again. I power cycled the DVRs again and it didn't work. I have no idea why. The pool gates are electronic locks with key card access. The problem is that if the resident is already in there before closing time, the gate can't throw them out. And we have had people jump the fence. The owner of the property thought about an intercom system connected to my place. We might have to do that in the future.

Well, I power cycled the DVRs this morning and ......it worked. The main reason for needing the access is, as a property manager, I need to make sure nobody is in the pool after hours. With the Bosch app on my phone, I don't even need to get out of bed. LOL I'll check and see if the access works again from my home computer later today. THANKS!!

The IP address has not changed. I already checked that using whatismyip I use the socket with internet explorer-that is what these DVRs are designed for. At that point it brings up a Bosch login screen. I may try power cycling the DVRs. I guess I can't make it worse since the remote access doesn't currently work. LOL

Hello: I registered on this forum a long time ago to discuss a different DVR. Boy am I glad forums exist for everything. LOL Here is the current issue. We have three Bosch 600 series DVRs at an Apartment Complex. I can access them when on the same network as the DVRs. For a long time I was able to remotely access them as well without issue, once I figured out how to do so. (IP Address:PORT number) Then suddenly, that remote access stopped working. I downloaded an App from Bosch for my I-phone and that worked. Then that stopped working as well. I'm not sure why. Port Forwarding has not changed. Any thoughts?

IT WORKS!! I got home and did what the tech said and it worked perfectly. My boss was outside talking to someone and I called his cell and told him I was watching him. LOL The MNS has to do with the fact that we don't have a static IP and it goes through their (Clover's) server first. That way if the IP changes, it doesn't matter. THANKS FOR ALL THE HELP!!

I just got off the phone with their technical support. He used remote access and was able to control my DVR and showed me how to use "MNS." He was able to access the camera system and told me what was happening on our job site. Hopefully the same method works for me from home. The fact that he was able to access it shows progress. LOL Should the MNS or "Get Server" work when on the same network? So I have to use one method when on the same network and another when at home? (Or when the Boss is in Arizona. LOL)

Yes, after I changed the IP address, I changed it on the computer that is on the same network and connected in seconds. Sorry if my posts seem rude. I always post when frustrated. I didn't have time to try anything with the DNS yet. All I did when I was at work was change the IP mode on the DVR to Static, set the IP to what you recomended. (Then I remembered the port forwarding, so I did it again with the IP you suggested.) Then when I got home I tried it with the new IP and it didn't work. Now that I can connect from a computer on the same network, I might try their tech support again to see what they say. I've got the extension of the person I talked to. Thanks again for all the tips. ** Is there a reason that when the tech was troubleshooting the original DVR he chose the IP 192.168.0.150?

Well, I did this: IP = 192.168.0.200 Subnet = 255.255.255.0 Gateway = 192.168.0.1 (IP of the router) And I still cannot connect from home.

Thank you for all the information. It gives me some stuff to try when I am at work on Monday. You have been a HUGE help.

Would it work if I changed the DVR to static and used the numbers the tech. gave me when he was trying to make the defective one work? If I have the IP address can I do the DynDns.com thing from home? Please be specific and act like you are talking to a child. LOL

I am not sure about the IP. The OLD DVR would not pickup anything when the DVR network settings were set to dynamic, so they kept having me set it on static. The NEW DVR picked up the settings in Dynamic, so I left it there, typed in the IP and Port on the DVR Master software and it worked at work, but again, not at home. It's probably something simple, but after dealing with this as much as I have in the past few days, I think I'm just confused.

Update: The DVR was defective. We got another one and I can access the DVR from a computer that is on the same network. (At work). But using DVR Master, the IP, and Port number, I can't access it from home. Please advise ASAP

The port is 5800. This is what the tech had me do: http://s5.photobucket.com/albums/y175/91LSMAN/?action=view&current=Port.jpg Any assistance provided would be greatly appreciated

Ok, we have a Clover COM22168 at work (small bussiness). We are trying to access it remotly using the DVRMaster Software that came with it. We are on Qwest DSL with the Actiontec PK5000 Modem/Router. I spent 1-2 hours with Clover's tech support and they could not figure out why it was not working. He said it's acting like it going to work and then doesn't. He had me do things to the router and DVR and nothing worked. At one point he said it could be the CAT5 cable. Another cable has been tested with the same result. I've never done this before and it's pretty frustrating. I know you'll want to know what I've done and basically messed with the IP on the DVR, per the tech instruction and tried to change options on the router. Again, he said it was acting like it was going to work. He said bandwidth could be an issue. What's the slowest internet speed you can have and still have this work? (And yes, I've seen other threads about this)