milkman

Hello, I was wondering if you have one GeoVision GV800 16 channel capture card. Can you add another 4 channel GV800 card to the same system? I have looked for answers on google, but results in multiple DVR's.... guessing that may be the answer..... Thanks guys, Mike

Hi Guys, Just wanted to thank all of you for the help and thought it would only be fair I share the closing results with all of you. As it turns the card is in fact a FAKE. Took like a week but finally herd back from GeoVision and then they wanted pictures of the card. They replied back and said the card is fake and nothing they can do. The owner did not take the news well. He now wants me to rip the card out of the PC and let one of the employees use it for work. Then he wants to install a Q-See DVR in place. So as some of you correctly assumed the card is no good. I greatly appreciate everyones help and advice in resolving this issue especially you Rory.

Hi Rory, I tried that link you sent and it comes back and appears to be no longer valid. Tried it yesterday and today with same issue. I am pretty much at halt. I just sent Geovision another email request with the bar code number to review on if a clone or not. That other email went out like 4 days ago and never heard back. Hopefully all this will be resolved. I keep thinking why did I agree to do this. lol!

In what way does it depend on the card? If you don't think I need the dongle. Would you mind telling me where I can get the 7.05 that you have?

Thanks for the reply Rory. Does the 7.05 ( the version you have) require the dongle? I have noticed this DVR does not have the usb key and so I thought maybe version 7.11 was the first to not need the key. Problem is I have tried most of the version 8 files and they all come up lost video. I am really getting to a point where I am at a loss on what to do. Or running out of ideas on how to at least just get this thing back to a working level.

Well I am really starting to get worried! I tried even going back to version 8.11 and it still saying video loss. I was hoping to go back to the 7.11. However, i am having no luck finding the software. I don't know what to do at this point. The securirty system has been down for 3 days now. I don't know if i am breaking the rules by asking this, but does anyone know where I can get a copy of v7.11? I have looked all over google, just not having much luck. I had sent Geovision about the card with the barcode. However, two days and still not heard back from them.

I'll do that, thanks!

Hi Guys! Thanks for all the answers! Last night I ended up taking a dare and uninstalling version 7 and then installing 8.4. Ran the driver install first then the software. Everything seemed to go great. However, once the GV800 software loaded. It shows all the camera screens saying video loss or loss signal. Something along those lines. No errors or messages on the software side. Just the vido loss. So I headed over to their place today and pulled the card out to see what it looked like. It says Geovision on the card and on a couple of the chips. Then in smaller print it says Model GV-650-800(S) V3.51 and on one of the chips it has a sticker that says GV800. On the other side it has a barcode and number. I head there is a card version that has to match software. However, i am having trouble finding a refrence chart. I did manage to find the 8.34 software and thought I would just keep trying a earlier version until the cameras work again?

Hello, I recently got thrown into a project for a friend that has a few DVR systems for his businesses. Last year a guy had installed a 8 channel/camera DVR system with Geovision GV800 software. The owner has been big on wanting to watch the cameras from his iPhone. I had setup a Q-see system a few months back and he loved the mobile phone feature. The problem is I have no experience with Geovison software. However, when I was trying to check and confirm that the proper ports are open and checked. I noticed that there was no option for that! So I investigated a little and found out the GV-800 software is V. 7.0. I ran the detection software and it said i can upgrade to 8.0.1. BUT! I am worried because it says I need a key dongle? So I am a little surprised that the system was installed late last year and the software used was already outdated with no mobile phone feature. Is it really all that tricky to upgrade the software? Or do I run a great risk of messing the whole thing up by either the dongle not being with the machine or maybe he used a cracked or hacked version? So I am a little worried to move forward. I know what you thinking is have them call the guy back and make things right. However, they do not want to contact him and had a bitter falling out since they were friends. What would any of you advice me to start to do or not do in this case? They really want the phone app to work and I having no problem trying to update to version 8. Just want to make sure I will not make the situation go from no feature to system not working at all! Please help! Any advice would be great. I have tried to read the Geovision step guide for upgrading. I just get scared when it asks about the key or dongle and proper cards being installed. I have no clue has to what this guy did or if he used pirated software! Thanks guys!

Thanks for the reply guys! We live in Cleveland, Ohio. He decided to hold of on the ptz cameras as some other issues have come up. Which I will start a new topic on.

Hello, A friend of mine owns a car dealer and has a 16 channel DVR system setup with the Geovision cards and software. He called me the other day wanting to know if we can swap out the managers camera with a PTZ one that has audio as well. He says he is having a hard time making out faces and what what the customers are saying. The only thing I could find would be a network camera with high res. However, this may complicate things as he is already watching 3 other dvrs on his laptops and phone. Last thing we need is to make another window on his laptop, lol. So I was hoping there is a good quality PTZ camera with audio on BNC connection. That we could use over the managers desk. Please tell me if you have a suggestion! Thanks!

Hello, I have a customer who uses a Geovision GV800 system with nine cameras to monitor his business VIA the web using the RemoteView software. Lately there has been some issues where the Web, Mcast and TCP services will all be disabled automatically. Seems like almost weekly he will have to call for me to come back out and re-enable these services so he can monitor the cameras again. There appears to be no evidence of anything malfunctioning and the system is on a backup battery in case of power failure. I did not set this system up, so I really don't know that much about it. The person who did seems to have it kinda locked down as far as changing settings. Is this a software bug or symptoms or a particular problem? Thanks for your help! MIke